Article ID: 894463
Article Last Modified on 8/29/2007
APPLIES TO
- Microsoft Windows XP Service Pack 2, when used with:
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Service Pack 1, when used with:
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
- Microsoft Windows 2000 Datacenter Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Professional Edition
SYMPTOMS
On a computer that is running Microsoft Windows XP or Microsoft Windows 2000, a program that quickly opens multiple files over the network may experience longer delays between each file opening.
Additionally, after you install the 885835 hotfix, you experience a one-second delay between the server message block (SMB) close request for the file and another open request. Processing a flushed file after a cleanup operation starts causes a long delay in the redirector while files are opened and read.
For more information about the 885835 hotfix, click the following article number to view the article in the Microsoft Knowledge Base:
885835 MS04-044: Vulnerabilities in Windows Kernel and LSASS could allow elevation of privilege
RESOLUTION
Hotfix information for Windows XP
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
Windows XP Service Pack 1 (SP1) or Windows XP Service Pack 2 (SP2).
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows XP SP1, 64-bit versions
Date Time Version Size File name Platform ---------------------------------------------------------------------- 27-Oct-2004 12:59 5.1.2600.1599 237,056 Cscdll.dll IA-64 18-Jan-2005 07:09 5.1.2600.1620 1,292,544 Mrxsmb.sys 01-Apr-2005 11:35 5.1.2600.1658 496,000 Rdbss.sys 27-Oct-2004 12:59 5.1.2600.1599 92,160 Wcscdll.dll x86
Windows XP SP1, 32-bit versions
Date Time Version Size File name -------------------------------------------------------------- 28-Oct-2004 01:29 5.1.2600.1599 92,160 Cscdll.dll 19-Jan-2005 03:51 5.1.2600.1620 440,064 Mrxsmb.sys 02-Apr-2005 00:38 5.1.2600.1658 166,656 Rdbss.sys
Windows XP SP2, 32-bit versions
Date Time Version Size File name -------------------------------------------------------------- 02-Apr-2005 00:26 5.1.2600.2646 174,592 Rdbss.sys
Hotfix information for Windows 2000
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 20-Jan-2005 07:25 5.0.2195.7023 413,104 Mrxsmb.sys 11-Apr-2005 12:51 5.0.2195.7039 170,576 Rdbss.sys 07-Feb-2005 05:35 5.0.2195.7026 6,301,696 Sp3res.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information about this problem, click the following article number to view the article in the Microsoft Knowledge Base:
328237 Some programs do not work as expected when large files are opened
For more information about how software update packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
For more information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: 800ms to 1 second delay CloseHandle takes about 1 second to return Q885835 MS04-044 overlapped CLEANUP flush Flushing ReadAheadGranularity locking Kodak viewer TIFF
Keywords: kbwinserv2003sp2fix kbqfe kbhotfixserver kbwin2000presp5fix kbwinxpsp3fix kbwinxppresp3fix kbfix kbbug KB894463
