Article ID: 894090
Article Last Modified on 10/11/2007
APPLIES TO
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Server 2003, Standard x64 Edition
- Microsoft Windows Storage Server 2003
SYMPTOMS
In Microsoft Windows Server 2003, when you use Device Manager to disable a hard disk, you may be prompted to restart the computer before the changes take effect.
CAUSE
This issue may occur if the hard disk is in the paging path.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
A hotfix is available to resolve this issue. After you install this hotfix, you may not have to restart the computer after you disable a hard disk even when one or both of the following conditions is true:
- The hard disk was recently removed from a software mirror in Logical Disk Manager.
- The hard disk contains the system’s paging file.
For example, in some hardware configurations, you may be able to use Device Manager to disable a hard disk and then replace the hard disk without restarting the computer. These hardware configurations may include a SCSI or Serial Advanced Technology Attachment (SATA) hard disk in a hardware backplane that is hot-plug capable.
Notes
- After you apply this hotfix, you still have to restart the computer if you disable the hard disk that was mounted to start the operating system.
- The new functionality that is included in this hotfix may only be available to you if your vendor-provided hot-plugging solution and your drive also supports the functionality. Contact the manufacturer of your hardware to determine whether your system supports the functionality. For information about how to contact the manufacturer of your hardware, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
- This hotfix does not provide hot-plugging support for SATA technologies in Windows Server 2003. This hotfix lets you disable a hard disk that is in the paging path under certain circumstances. This functionality depends on the hard disk controller and on other system technology. Contact your hardware vendor to see if your the system can perform these operations.
Prerequisites
To apply this hotfix, you must have Microsoft Windows Server 2003 Service Pack 1 (SP1) installed.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, 32-bit versions
Date Time Version Size File name -------------------------------------------------------- 16-Apr-2005 00:59 5.2.3790.2423 150,528 Dmio.sys 25-Feb-2005 03:51 6.1.22.4 371,936 Updspapi.dll
Windows Server 2003, Itanium-based versions
Date Time Version Size File name -------------------------------------------------------- 18-Apr-2005 02:40 5.2.3790.2423 534,528 Dmio.sys 18-Apr-2005 02:40 6.1.22.4 639,712 Updspapi.dll
Windows Server 2003, x64-based versions
Date Time Version Size File name -------------------------------------------------------- 18-Apr-2005 02:40 5.2.3790.2423 244,224 Dmio.sys 18-Apr-2005 02:40 6.1.22.4 462,560 Updspapi.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.
MORE INFORMATION
For more information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbbug kbfix kbqfe kbwinservsetup kbstoragemgmt kbhotfixserver kbwinserv2003presp2fix KB894090
