Article ID: 893098
Article Last Modified on 9/8/2006
APPLIES TO
- Microsoft Business Solutions CRM Sales for Outlook, when used with:
- Microsoft CRM 1.2
- Microsoft CRM 1.2
SYMPTOMS
When you attach a file to a note in the Russian version of Microsoft Business Solutions CRM 1.2, you receive an error message that is similar to the following:
Note In the Error section, the identification number (id) that is listed will be different in your Microsoft CRM environment. In the URL, CRMServer is the name of the server that is running Microsoft CRM.
RESOLUTION
Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:
904435 Update Rollup 2 is available for Microsoft CRM 1.2
MORE INFORMATION
Steps to reproduce the problem
- Open the Russian version of Microsoft CRM 1.2 Web client.
- Double-click an account record to open it. Or, double-click any record that supports related notes.
- On the Actions menu, click Add Note.
- In the Title box, type a name.
- Click Browse to locate the file that you want to attach to the note, and then click Attach.
Product update terminology
For more information about the terminology that is used to describe Microsoft product updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards
Keywords: kbprb kbmbsmigrate KB893098
