Knowledge Base

FIX: You receive a 7619 error message when you run a full text query that contains certain Japanese character strings on an instance of SQL Server 2000 that is running on a Windows 2000-based computer

Article ID: 892924

Article Last Modified on 11/2/2007

APPLIES TO

Microsoft SQL Server 2000 Developer Edition, when used with:
- Microsoft Windows 2000 Standard Edition
Microsoft SQL Server 2000 Enterprise Edition, when used with:
- Microsoft Windows 2000 Standard Edition
Microsoft SQL Server 2000 Personal Edition, when used with:
- Microsoft Windows 2000 Standard Edition
Microsoft SQL Server 2000 Standard Edition, when used with:
- Microsoft Windows 2000 Standard Edition
Microsoft SQL Server 2000 Workgroup Edition, when used with:
- Microsoft Windows 2000 Standard Edition
Microsoft SQL Server 2000 Enterprise Edition 64-bit, when used with:
- Microsoft Windows 2000 Standard Edition
Microsoft SQL Server 2000 Developer Edition, when used with:
- Microsoft Windows 2000 Standard Edition

Bug #: 149946 (Windows SE)

SUMMARY

This article describes the following about this hotfix release:

The issues that are fixed by this hotfix package
The prerequisites for installing the hotfix package
Whether you must restart your computer after you install the hotfix package
Whether the hotfix package is replaced by any other hotfix package
Whether you must make any registry changes
The files that are contained in the hotfix package

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SYMPTOMS

You are running an instance of Microsoft SQL Server 2000 on a Microsoft Windows 2000-based computer. When you run a full-text query that contains certain Japanese character strings in the search condition against the instance of SQL Server 2000, you may receive an error message that is similar to the following:

Server: Msg 7619, Level 16, State 1, Line 1
Execution of a full-text operation failed. A clause of the query contained only ignored words.

This error message indicates that a clause of the query contains only ignored words. However, the query that you tried to run does contain valid words.

For a list of previous hotfixes, see the "Microsoft SQL Server 2000 post-Service Pack 3 or Microsoft SQL Server 2000 post-Service Pack 3a hotfixes" section in the following Microsoft Knowledge Base article:

290211 How to obtain the latest SQL Server 2000 service pack

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CAUSE

This issue occurs when some Japanese character strings are used in a full-text query. This condition causes an access violation in the Japanese language wordbreaker that is used by the Microsoft Search service (Mssearch.exe).

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RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Prerequisites

You must have Windows 2000 installed to apply this hotfix. There are no other prerequisites.
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Restart information

You must stop the Microsoft Search service to apply this hotfix. You do not have to restart your computer after you apply this hotfix.

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Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The Japanese version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version     Size    File name
   ---------------------------------------------------
   13-Feb-2005  23:03  3.0.1.4413  86,097  Msir2jp.dll

Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.back to the top

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

Note Microsoft Windows Server 2003 uses a newer version of the Japanese language wordbreaker (Msir3jp.dll) to perform full-text queries. If you are running SQL Server 2000 on a Windows Server 2003-based computer, click the following article number to view the article in the Microsoft Knowledge Base:

885899 Full Text Search catalog creation fails when Japanese character strings are used

For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:

822499 New naming schema for Microsoft SQL Server software update packages

For more information about the terminology that Microsoft uses when it corrects software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbsqlserv2000presp4fix kbhotfixserver KB892924

Microsoft KB Archive/892924

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