Article ID: 892346
Article Last Modified on 10/11/2007
APPLIES TO
- Microsoft Windows Server 2003 SP1, when used with:
- Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Standard x64 Edition
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Server 2003, Datacenter x64 Edition
- Microsoft Windows XP Service Pack 2, when used with:
- Microsoft Windows XP Professional 64-Bit Edition (Itanium)
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Service Pack 1, when used with:
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional 64-Bit Edition (Itanium)
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows registry
SYMPTOMS
You are using a computer that is running Microsoft Windows Server 2003 with Service Pack 1(SP1), Microsoft Windows XP with Service Pack 1 (SP1), or Windows XP with Service Pack 2 (SP2). When you set the NoViewOnDrive policy for the system drive, you experience the following symptoms:
- You cannot drag files to the CD drive by using the drag-and-drop feature.
- You cannot copy files to the CD drive by using the copy-and-paste feature.
CAUSE
This problem occurs because the files that are scheduled to be written to the CD are cached in the user profile on the system drive.
RESOLUTION
Windows Server 2003 service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Windows Server 2003 hotfix information
Prerequisites
You must be running Windows Server 2003 SP1 to install this hotfix.
Note x64-based versions of Windows Server 2003 include Windows Server 2003 SP1.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, Itanium-based versions
Date Time Version Size File name Platform ------------------------------------------------------------------------- 21-Apr-2005 06:17 6.0.3790.314 12,963,840 Shell32.dll IA-64 21-Apr-2005 06:17 6.0.3790.314 8,172,032 Wshell32.dll x86 21-Apr-2005 06:17 6.0.3790.2426 13,243,904 Shell32.dll IA-64 21-Apr-2005 06:17 6.0.3790.2426 8,379,392 Wshell32.dll x86 21-Apr-2005 06:17 6.1.22.4 639,712 Updspapi.dll IA-64
Windows Server 2003, x64-based versions
Date Time Version Size File name ------------------------------------------------------------ 21-Apr-2005 06:17 6.0.3790.2426 10,492,928 Shell32.dll 21-Apr-2005 06:17 6.0.3790.2426 8,379,392 Wshell32.dll 21-Apr-2005 06:17 6.1.22.4 462,560 Updspapi.dll
Windows Server 2003, 32-bit versions
Date Time Version Size File name ------------------------------------------------------------ 21-Apr-2005 18:16 6.0.3790.314 8,172,032 Shell32.dll 21-Apr-2005 18:22 6.0.3790.2426 8,379,392 Shell32.dll 05-Mar-2005 01:30 6.1.22.4 371,936 Updspapi.dll
Windows XP hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
To install this hotfix, you must have Windows XP SP1 or Windows XP SP2 installed on your computer.
Note Windows XP Professional 64-Bit Edition (Itanium) includes Windows XP SP2.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows XP, Itanium-based versions
Date Time Version Size File name Platform --------------------------------------------------------------------------- 20-Aug-2004 09:22 6.0.2800.1579 130,560 Fldrclnr.dll IA-64 07-Apr-2005 05:54 6.0.2800.1659 14,396,928 Shell32.dll IA-64 20-Aug-2004 09:22 5.1.2600.1579 2,034,176 Sxs.dll IA-64 04-Apr-2005 12:58 5.1.2600.1659 593,920 Xpsp2res.dll IA-64 07-Apr-2005 05:54 6.0.2800.1659 2,649,088 Comctl32.dll IA-64 07-Apr-2005 06:01 1,813 Controls.man 07-Apr-2005 06:01 623 Comctl.man 07-Apr-2005 05:55 6.0.2800.1659 925,184 Comctl32.dll x86 07-Apr-2005 06:01 1,814 Controls.man 07-Apr-2005 06:01 625 Comctl.man 20-Aug-2004 09:31 6.0.2800.1579 82,432 Wfldrclnr.dll x86 07-Apr-2005 05:56 6.0.2800.1659 8,348,672 Wshell32.dll x86 20-Aug-2004 09:31 5.1.2600.1579 700,928 Wsxs.dll x86 04-Apr-2005 12:39 5.1.2600.1659 594,432 Wxpsp2res.dll x86 24-Feb-2005 15:20 6.1.22.4 639,712 Updspapi.dll IA-64
Windows XP, 32-bit versions
Date Time Version Size File name -------------------------------------------------------------- 20-Aug-2004 22:01 6.0.2800.1579 82,432 Fldrclnr.dll 07-Apr-2005 18:26 6.0.2800.1659 8,348,672 Shell32.dll 20-Aug-2004 22:01 5.1.2600.1579 700,928 Sxs.dll 05-Apr-2005 01:09 5.1.2600.1659 594,432 Xpsp2res.dll 07-Apr-2005 05:56 6.0.2800.1659 925,184 Comctl32.dll 07-Apr-2005 18:30 1,812 Controls.man 07-Apr-2005 18:25 621 Comctl.man 07-Apr-2005 18:07 6.0.2900.2649 8,452,096 Shell32.dll 25-Feb-2005 03:53 6.1.22.4 371,936 Updspapi.dll
WORKAROUND
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To work around this problem, manually change the location that you use to burn CDs. To do this, follow these steps:
- Click Start, click Run, type regedit, and then click OK.
- In the left pane, locate and then click the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
- In the right pane, right-click CD Burning, and then click Modify.
- In the Value data box, type the new location that you want to use to burn CDs, and then click OK.
Note Do not lock down the drive that you specify as the new location. - Quit Registry Editor.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbbug kbfix kbqfe kbpubtypekc kbwinxppresp3fix kbwinxpsp3fix kbhotfixserver kbwinserv2003sp2fix KB892346