Article ID: 891194
Article Last Modified on 3/28/2007
APPLIES TO
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, 64-Bit Datacenter Edition
SYMPTOMS
When you log off from a server that has Terminal Server enabled in Microsoft Windows Server 2003 Service Pack 1 (SP1), an event that resembles the following may be logged in the System event log:
Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 8/12/2005
Time: 7:33:18 PM
User: N/A
Computer: TSSERVERNAME
Description: Application popup: Windows - Delayed Write Failed : Windows was unable to save all the data for the file \;V:Shared\Username\IE\index.dat. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.
This problem occurs when the My Documents folder is redirected to a remote shared directory.
CAUSE
This problem occurs because the Microsoft Window Redirector closes the network connection to the file server before the Window Redirector closes the handle to the file.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
Prerequisites
To apply this hotfix, you must have Windows Server 2003 SP1 installed on the computer.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003, x86-based versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Mrxsmb.sys | 5.2.3790.2587 | 436,224 | 08-Dec-2005 | 03:52 | x86 |
Windows Server 2003, Itanium-based versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Mrxsmb.sys | 5.2.3790.2587 | 1,168,384 | 08-Dec-2005 | 04:34 | IA-64 |
Windows Server 2003, x64-based versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Mrxsmb.sys | 5.2.3790.2587 | 784,384 | 08-Dec-2005 | 04:34 | x64 |
STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbwinserv2003sp2fix kberrmsg kbexpertiseinter kbbug kbfix kbhotfixserver kbqfe kbwinserv2003presp1fix kbpubtypekc KB891194
