Microsoft KB Archive/889368

From BetaArchive Wiki

Article ID: 889368

Article Last Modified on 11/14/2007



APPLIES TO

  • Microsoft Zoo Tycoon 2
  • Microsoft Zoo Tycoon 2: African Adventure
  • Microsoft Zoo Tycoon 2: Dino Danger
  • Microsoft Zoo Tycoon 2: Endangered Species
  • Microsoft Zoo Tycoon 2: Marine Mania




INTRODUCTION

This article describes the minimum system requirements for Microsoft Zoo Tycoon 2. Additionally, this article discusses supported and unsupported graphics hardware.

MORE INFORMATION

You can use the DirectX Diagnostic Tool to look up your system information.

Windows XP

To do this in Microsoft Windows XP, follow these steps:

  1. Click Start, click Run, type dxdiag in the Open box, and then click OK.
  2. Click the System tab. Make a note of the Processor and the Memory.
  3. Click the Display tab. In the Device section, note the name of the video card and its Approx. Total Memory.
  4. Click Exit.

Windows Vista

To do this in Windows Vista, follow these steps:

  1. Click Start[GRAPHIC: the Start button], type dxdiag in the Start Search box, and then press ENTER.


[GRAPHIC: User Account Control permission] If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

  1. Click the System tab. Note the information for the processor and for the memory.
  2. Click the Display tab. In the Device section, note the name of the video card and its Approx. Total Memory.
  3. Click Exit.

Game Advisor and troubleshooting issues

If you want to find out whether a computer will run Zoo Tycoon 2, visit the following Game Advisor Web site:

You can use the Game Advisor to download a small piece of software that scans the system. This software will help you determine whether a computer has the correct hardware for the game that you want to play. If you do not have the hardware that you need, the Windows Game advisor provides links to hardware providers that can help you upgrade the system.

If the computer that you are using meets the game requirements but the game does install or does not run, click the following article numbers to view the articles in the Microsoft Knowledge Base:

258496 You receive an error message or the Setup program stops responding when you install a Microsoft game


303032 The game stops responding or closes unexpectedly when you start or play a Microsoft game


933346 Error message when you try to install Zoo Tycoon 2 on a Windows XP Professional 64-Bit Edition-based computer: "Installation of this game is not supported on this Operating System"


To verify that the computer that you are using meets the game requirements, see the "Unsupported graphics hardware" section.

Minimum system requirements for Zoo Tycoon 2

  • A Pentium 733 megahertz (MHz) or higher processor.
  • One of the following operating systems:
    • Microsoft Windows 98 Second Edition
    • Microsoft Windows Millennium Edition (Me)
    • Microsoft Windows 2000
    • Microsoft Windows XP
    • Windows Vista
  • 256 megabytes (MB) of RAM.
  • A hard disk with at least 900 MB of available space.
  • A 4x speed or higher CD drive.
  • A Direct3D-compatible super VGA graphics adaptor with at least 16 MB of Video RAM (VRAM).
  • A keyboard and a Microsoft mouse or compatible pointing device.
  • A sound card and speakers or headphones.
  • DirectX 9.0b or a later version.
  • Internet access to download optional content.
  • A supported graphics adaptor with at least 16 MB of memory.

    Note For more information about supported graphics hardware for Zoo Tycoon 2, see the "Supported graphics hardware" section.
  • Zoo Tycoon 2: Endangered Species requires that you have Zoo Tycoon 2 installed."

    Note To obtain or to install a graphics adapter on the computer which is supported by Zoo Tycoon 2, contact the computer manufacturer.

Unsupported memory hardware

When you start Zoo Tycoon 2, you may receive the following error:

You need at least 256 MB of system memory to run Zoo Tycoon 2. (xxx MB detected).

This behavior may occur if your computer has less than 256 megabytes (MB) of random access memory (RAM). To resolve this issue upgrade the amount of RAM that is installed on your computer. Contact your computer manufacturer or system builder to receive more information about how to upgrade the RAM.

Supported graphics hardware

To play Zoo Tycoon 2, your graphics hardware must have access to a minimum of 16 MB of memory. Additionally, your hardware must pass a system check when you start the game. If you received an error that your video card is not supported contact your computer manufacturer to obtain a video card which is not listed on Unsupported listed below. If your graphics hardware meets the video memory requirement and passes the system check when you start Zoo Tycoon 2 and you still experience a graphics issue see the following Microsoft Knowledge Based article: For more information about known graphic issues, click the following article number to view the article in the Microsoft Knowledge Base:

889367 Known graphics issues in Zoo Tycoon 2


Unsupported graphics hardware

When you start Zoo Tycoon 2, if you receive the following error message, your graphics hardware did not pass the system check, and it is not supported by Zoo Tycoon 2: Zoo

Tycoon 2 does not support the your graphics adaptor graphics card.

For information about how to upgrade your graphics hardware, visit the following Microsoft Web site:

The following graphics adaptors, chips, and chip sets are not supported by Zoo Tycoon 2.

Note The following list is organized by manufacturer.

  • 3dfx
    • Banshee
    • Rush (Alliance)
    • Rush (Macronix)
    • Voodoo 1
    • Voodoo 2
    • Voodoo 3
    • Voodoo 4
    • Voodoo 5
  • 3D Labs
    • GLiNT
    • GLiNT 300SX
    • GLiNT 500TX
    • GLiNT G1
    • GLiNT MX
    • Oxygen Series Gamma2
    • Oxygen Series R3
    • Oxygen Series R4
    • Permedia
    • Permedia 1
    • Permedia 2
  • ATI
    • IGP 345M
    • IGP 340M
    • Mach 32
    • Mach 64
    • Radeon Mobility 7500
    • Rage II
    • Rage II+
    • Rage IIC
    • Rage LT
    • Rage LT Pro
    • Rage Pro
    • Rage XC
    • Rage XL
    • Rage 128 (Microsoft Zoo Tycoon 2: Endengered Species only)
    • Rage 128 Pro (Zoo Tycoon 2: Endengered Species only)
  • Chromatic
    • MPact
  • Cirrus
    • CL4610
    • CL4614
    • CL5462
    • CL6729
    • GD5430
    • GD5434
    • GD5436
    • GD5446
    • GD5464
    • GD5465
    • GD5480
    • GD7543
    • GD7548
  • Compaq
    • QVision
  • Digital
    • TGA
    • TGA2
  • Guillemot
    • TNT Vanta
  • Intel
    • 740
    • 752
    • 810
    • 810e
    • 815
  • Matrox
    • G100 AGP
    • G100 PCI
    • G200 AGP
    • G200 PCI
    • Millennium
    • Millennium II
    • Mystique
  • NeoMagic
    • 128
    • 128XD
    • 128ZV
    • 256AV
    • 256XL
    • 256ZX
  • NVIDIA
    • NV 1
    • NV 2
    • Riva 128
    • Riva 128 ZX
    • TNT
    • TNT Vanta
  • Number Nine
    • Revolution 3D
    • Revolution IV
  • Rendition
    • Verite 1000
    • Verite 2100
  • S3
    • ProSavage
    • Savage 2000
  • Silicon Motion
    • Lynx 3D
    • Lynx 3DM
  • Trident
    • Cyber XP4 128
    • Cyberblade XP (Zoo Tycoon 2: Endangered Species only)
  • Tseng Labs
    • ET4000
    • ET6000
    • ET6300
  • VIA
    • CLE266
    • KM400
    • VIA S3G Unicrome IGP
  • VideoLogic
    • PowerVR
    • PowerVR2
  • Weitek
    • P9000
    • P9100


REFERENCES

For information about how to contact your graphics hardware vendor, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and software vendor contact information, A-K

60781 Hardware and software vendor contact information, L-P

60782 Hardware and software vendor contact information, Q-Z


Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.


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