Article ID: 888104
Article Last Modified on 7/24/2007
APPLIES TO
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise x64 Edition
SYMPTOMS
When you use Disk Management to change the amount of usable space on a hard disk in Microsoft Windows Server 2003, the updated hard disk space may not be displayed in the Disk Management user interface (UI). If you run the Rescan Disks command in Disk Management, the updated hard disk space is still not displayed in the UI. You must restart your computer before the updated hard disk space can be seen in the Disk Management UI.
CAUSE
The partition table layout of the hard disk is cached in memory, and the cached information may not be updated when you make a change in Disk Management. Sometimes, the partition table layout that is cached in memory is updated only when you restart your computer.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
No prerequisites are required.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003 64-bit versions
Date Time Version Size File name ----------------------------------------------------------- 27-Oct-2004 19:57 5.2.3790.228 145,920 Classpnp.sys
Windows Server 2003 32-bit versions
Date Time Version Size File name ----------------------------------------------------------- 27-Oct-2004 19:29 5.2.3790.228 61,952 Classpnp.sys
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: LUN storage array
Keywords: kbqfe kbhotfixserver kbdiskmemory kbbug kbfix kbwinserv2003presp1fix KB888104
