Article ID: 885867
Article Last Modified on 7/24/2007
APPLIES TO
- Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
SYMPTOMS
On a Microsoft Windows Server 2003-based server cluster node, when you try to change the Cluster service account password across multiple cluster nodes by using the cluster command, the Cluster services that are running on the cluster nodes may stop.
CAUSE
This problem is caused by a race condition. A race condition occurs if the cluster node cannot change the old password to the new password in the local cache of the cluster node. As a result, when the domain controller for that cluster node tries to authenticate a process by using the new password, the new password is not found. Therefore, the cluster node cannot authenticate the process.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
No prerequisites are required.
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, 32-bit versions
Date Time Version Size File name ----------------------------------------------------- 02-Nov-2004 23:30 5.2.3790.229 130,048 Msv1_0.dll
Windows Server 2003, 64-bit versions
Date Time Version Size File name Platform ------------------------------------------------------------- 02-Nov-2004 09:55 5.2.3790.229 342,016 Msv1_0.dll IA-64 02-Nov-2004 10:00 5.2.3790.229 130,048 Wmsv1_0.dll x86
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For additional information about standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: MSCS
Keywords: kbqfe kbhotfixserver kbbug kbfix kbwinserv2003presp1fix KB885867
