Article ID: 875521
Article Last Modified on 7/24/2007
APPLIES TO
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Services for UNIX 3.5
SYMPTOMS
In Microsoft Windows Server 2003, when you try to change the forms in the server properties of a printer, the forms are not changed, and you may receive the following error message:
CAUSE
This problem may occur if the default decimal symbol is changed to a character other than a decimal point (.). This problem typically occurs if regional options other than English (United States) are selected in Regional and Language Options.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
No prerequisites are required.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, 64-Bit Edition Date Time Version Size File name Platform ------------------------------------------------------------------------ 27-Jul-2004 17:33 5.2.3790.196 1,142,784 Printui.dll IA-64 Windows Server 2003, 32-bit editions Date Time Version Size File name Platform ------------------------------------------------------------------------ 27-Jul-2004 17:33 5.2.3790.196 549,376 Printui.dll x86
WORKAROUND
To work around this problem, change the decimal symbol to a decimal point (.). To do this, follow these steps:
- Click Start, click Control Panel, and then click Regional and Language Options.
- In the Standards and formats area, click Customize.
- In the Decimal symbol box, type ., and then click OK.
- Click OK to close Regional and Language Options.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbqfe kbhotfixserver kbwinservperf kbfileprintservices kbbug kbfix kbwinserv2003presp1fix KB875521
