Article ID: 843554
Article Last Modified on 7/24/2007
APPLIES TO
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Server 2003, 64-Bit Datacenter Edition
- Microsoft Windows XP Professional for Itanium-based systems
SYMPTOMS
In Microsoft Windows Server 2003, the following problems may occur:
- The Local Security Authority Service (Lsass.exe) process may leak memory.
- The Svchost.exe service that hosts the Remote Procedure Call Server Service (RPCSS) may leak memory.
This behavior appears in System Monitor as an increase in the private bytes counter.
Note To monitor the Svchost.exe process that host the RPCSS and the Lsass.exe process, see the Process\Private Bytes and the Process\Virtual Bytes performance counters for each process in System Monitor.
CAUSE
This problem occurs when the local procedure call (LPC) fails to correctly clean up the client-side security context cache of items that have expired.
RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
No prerequisites are required.
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003 32-bit versions
Date Time Version Size File name --------------------------------------------------------- 22-Jun-2004 19:56 5.2.3790.161 1,188,352 Ole32.dll 22-Jun-2004 19:56 5.2.3790.185 26,112 Rpcproxy.dll 22-Jun-2004 19:56 5.2.3790.185 659,968 Rpcrt4.dll 22-Jun-2004 19:56 5.2.3790.161 293,888 Rpcss.dll
Windows Server 2003 64-bit versions
Date Time Version Size File name Platform ------------------------------------------------------------------- 22-Jun-2004 18:57 5.2.3790.161 3,565,056 Ole32.dll IA-64 22-Jun-2004 18:57 5.2.3790.185 73,216 Rpcproxy.dll IA-64 22-Jun-2004 18:57 5.2.3790.185 2,150,912 Rpcrt4.dll IA-64 22-Jun-2004 18:57 5.2.3790.161 686,080 Rpcss.dll IA-64 22-Jun-2004 18:57 5.2.3790.161 1,188,352 Wole32.dll x86 22-Jun-2004 18:57 5.2.3790.185 26,112 Wrpcproxy.dll x86 22-Jun-2004 18:57 5.2.3790.185 544,256 Wrpcrt4.dll x86
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For additional information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbqfe kbhotfixserver kbwinserv2003presp1fix kbbug kbfix kbprb KB843554
