Microsoft KB Archive/842838

From BetaArchive Wiki

Article ID: 842838

Article Last Modified on 7/24/2007



APPLIES TO

  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows XP Professional
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Service Pack 4
  • Microsoft Windows 2000 Advanced Server




SYMPTOMS

When you perform administrative tasks, you may receive the following error message:

an object named user or group account name cannot be found

You receive this error message after you follow these steps:

  1. You perform administrative tasks from a computer that is running one of the following operating systems:
    • Microsoft Windows Server 2003
    • Microsoft Windows XP Professional
    • Microsoft Windows 2000
  2. You connect to a remote domain controller and then create a new user account or a new group account.
  3. You run the Delegation Wizard to grant access permissions to the new user account or the new group account.


CAUSE

This problem occurs because the new user account or the new group account has not replicated to your local domain controller. The Delegation Wizard connects to the local domain controller on your local network. However, only the remote domain controller contains the new user account or the new group account.

RESOLUTION

Windows Server 2003

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version       Size     File name     Platform
   -----------------------------------------------------------------
   08-Jun-2004  20:43  5.2.3790.179   93,184  Dsuiwiz.dll   x86
   03-Jun-2004  14:09  5.2.3790.179  278,016  Dsuiwiz.dll   IA-64
   03-Jun-2004  14:09  5.2.3790.179   93,184  Wdsuiwiz.dll  IA-64

Windows XP

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack


Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version       Size    File name
   -----------------------------------------------------
   08-Jun-2004  20:43  5.2.3790.179  93,184  Dsuiwiz.dll 

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Windows XP This problem was first corrected in Microsoft Windows XP Service Pack 2.

MORE INFORMATION

For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages


For additional information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Keywords: kbqfe kbhotfixserver kbwinxpsp2fix kbwinserv2003presp1fix kbbug kbfix KB842838