Knowledge Base

An updated Storport storage driver (version 5.2.3790.173) is available for Windows Server 2003

Article ID: 838894

Article Last Modified on 6/2/2006

APPLIES TO

Microsoft Windows Server 2003, Web Edition
Microsoft Windows Server 2003, Standard Edition (32-bit x86)
Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems

SYMPTOMS

When you use the Microsoft Storport storage driver in Microsoft Windows Server 2003 in conjunction with a host bus adapter (HBA) Storport miniport, you may experience one or more of the following symptoms:

You receive a Bugcheck 0x7B error if you enable Physical Address Extension (PAE) on a Windows Server 2003 computer that uses a StorPort driver.
When you initialize mapped buffers on a Physical Address Extension (PAE) 64-bit computer, some drives may appear to be missing. The miniport driver reports the incorrect number of logical unit numbers (LUNs), because the data buffer was not initialized to zero.
When a storage array returns a "CHECK 0B/00/06 (Aborted Command - I/O Process Terminated)" error on a ReportLUN, the Storport.sys driver does not retry any commands to that array target. A ReportLUN is correctly returned when you perform a manual rescan.
The LUNs for some disks are reported in reverse order during enumeration. The LUNs for some disks are not reported in the order they are discovered in by Plug and Play.
Miniport drivers that run at half-duplex may not run at a higher device interrupt request level (DIRQL).
A Windows Server 2003-based computer may stop responding (hang) when it fails over from the primary path of a fiber channel HBA to the secondary or redundant path on a Microsoft Windows Server 2003, 64-Bit Enterprise Edition-based computer.

RESOLUTION

Hotfix information

The following files are available for download from the Microsoft Download Center:

Windows Server 2003, 32-bit versions

Download the 838894 package now.

Windows Server 2003, 64-bit Itanium-based versions

Download the 838894 package now.

Release Date: July 30, 2004

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix replaces the hotfixes that are described in the following Microsoft Knowledge Base articles:

823728 Windows Server 2003 stops responding after you install an array controller

837413 An updated Storport storage driver (version 5.2.3790.139) is available for Windows Server 2003

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, 32-bit versions

   Date         Time   Version       Size    File name
   -------------------------------------------------------
   18-May-2004  21:58  5.2.3790.173  72,704  Storport.sys

Windows Server 2003, 64-bit Itanium-based versions

   Date         Time   Version       Size     File name
   --------------------------------------------------------
   18-May-2004  21:58  5.2.3790.173  251,392  Storport.sys

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

This hotfix is replaced by

883646 The updated Storport storage driver, version 5.2.3790.217, fixes a range of Storport-related problems in Windows Server 2003

Keywords: kbbug kbfix kbwinserv2003presp1fix kbqfe kbhotfixserver KB838894

Microsoft KB Archive/838894

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