Article ID: 838343
Article Last Modified on 5/15/2006
APPLIES TO
- Microsoft Word 2002 Standard Edition
SUMMARY
Microsoft has released the Microsoft Word 2002 post-Service Pack 3 hotfix package for Microsoft Word 2002. This article describes the following items about the hotfix package:
- Issues that are fixed by the hotfix package
- Prerequisites for installing the hotfix package
- Whether you must restart your computer after you install the hotfix package
- Whether the hotfix package is replaced by any other hotfix package
- Whether you must make any registry changes to use one or more of the hotfixes in the package
- The files that are contained in the hotfix package
INTRODUCTION
This article describes the issues that are fixed in the text converters for the English version of Word 2002 that are included in the Word 2002 post-Service Pack 3 hotfix package that is dated August 9, 2004.
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Issues that are fixed by the hotfix package
The following issues are fixed in this hotfix package, but they were not previously documented in a Microsoft Knowledge Base article:
When you try to open a WordPerfect 5.1 document in Word 2002, the document does not open, and you receive the following error message:
When you view the data in the error report, the report contains an error signature that is similar to the following error signature:
Application name Application version Module name Module version Offset ------------------------------------------------------------------------------ Winword.exe 10.0.5815.0 Wpft532.cnv 2002.1100.5510.0 00010e8a
This issue may occur if you have installed the security patch that is described in the following article in the Microsoft Knowledge Base:
824938 Description of the Office XP WordPerfect 5.x Converter Security Patch: September 3, 2003
- When you open a WordPerfect 5.1 document that contains continuous paragraph numbering in Word 2002, some paragraphs may not be numbered, and some of the paragraph numbering may be changed to the Roman numbering style (such as I, II, III, IV).
MORE INFORMATION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
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Prerequisites
- The optimized version of this hotfix is a post-Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed.
For more information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:832671 Description of Microsoft Office XP Service Pack 3
- The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or later.
For more information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:330537 OFFXP: Office XP updates and patches released after September 2002 may require Windows Installer 2.0
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Microsoft Office XP Service Pack 2 (SP2). However, Microsoft has not tested this fix on Office XP SP2 to the same extent as on Office XP Service Pack 3. If you install this hotfix on a computer with Office XP SP2 installed, some file conflicts might occur. Microsoft supports this configuration, but we do not recommend this configuration.
Restart information
You do not have to restart your computer after you apply this hotfix.
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Hotfix replacement information
This hotfix is not replaced by any later hotfix.
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Registry information
You do not have to create or to modify any registry keys to use any hotfixes that are contained in this package.
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Hotfix file information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
English version Date Time Size File name -------------------------------------------------------------------- 09-Aug-2004 22:44 375,808 Msconvff.msp (full-file/administrative) 09-Aug-2004 22:38 138,240 Msconvop.msp (optimized) French version Date Time Size File name -------------------------------------------------------------------- 16-Mar-2005 15:53 129,024 Msconvop.msp 16-Mar-2005 16:02 359,936 Msconvff.msp Spanish version Date Time Size File name --------------------------------------------------------------------- 16-Mar-2005 16:11 130,560 Msconvop.msp 16-Mar-2005 16:34 364,032 Msconvff.msp
After you install the hotfix, the global version of this fix has the file attributes (or later) that are listed in the following table:
English version Date Time Version Size File name ------------------------------------------------------------- 16-Jun-2004 00:38 2003.1100.6309 116,424 Msconv97.dll 16-Jun-2004 00:38 2003.1100.6309 171,208 Wpft532.cnv French version Date Time Version Size File name -------------------------------------------------------------- 26-Aug-2004 23:03 2003.1100.6402 116,424 Msconv97.dll 19-Oct-2004 14:29 2003.1100.6402 171,232 Wpft532.cnv Spanish version Date Time Version Size File name -------------------------------------------------------------- 26-Aug-2004 23:03 2003.1100.6402 116,424 Msconv97.dll
Note For more information about installing this hotfix, see the Msconv_Readme.txt file that is included in the package.
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REFERENCES
For more information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: word2002 wd2002 wp51
Keywords: kberrmsg kbbug kbfix kbqfe kbconversion kbhotfixrollup kbhotfixserver kbofficexppostsp3fix KB838343