Article ID: 835259
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Exchange 2000 Server Standard Edition
- Microsoft Exchange 2000 Enterprise Server
SYMPTOMS
When you use Microsoft Outlook Web Access (OWA) in Microsoft Exchange 2000 Server, information that is contained in a message is either missing, or OWA does not display the information correctly. This problem occurs when you do the following:
- You use OWA to send a message to a recipient who also uses OWA.
- Both you and the recipient reply to the same message several times.
You may experience one or more of the following symptoms:
- The contents of the Subject box of the message are missing.
- The sender of the message is missing from the From box of the message.
- The body of the message is missing.
CAUSE
This problem may occur if all the following conditions are true:
- Both you and the recipient of the message use OWA.
- Both you and the recipient reply to the same message several times. For example, this problem may occur if the message contains 10 or more replies where you replied to the message from the recipient, and the recipient replied to the message from you.
- The version of the Store.exe file that is installed on the server is later than 6472.0
In this situation, the References part of the message header is larger than 1,024 bytes. Therefore, Exchange 2000 incorrectly processes the carriage return/line feed (CR/LF) characters and the tab characters that are located in the References part of the message header.
RESOLUTION
To resolve this problem, obtain the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
870540 Availability of the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup
Component: OWA
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name --------------------------------------------------------- 09-Mar-2004 08:59 6.0.6575.0 3,919,872 Cdoex.dll 09-Mar-2004 08:51 6.0.6575.0 856,064 Davex.dll 09-Mar-2004 08:51 6.0.6575.0 53,248 Davexpc.dll 09-Mar-2004 08:46 6.0.6575.0 131,072 Drviis.dll 09-Mar-2004 08:47 6.0.6575.0 577,536 Dsaccess.dll 09-Mar-2004 07:57 6.0.6575.0 184,320 Dscmsg.dll 09-Mar-2004 07:58 6.0.6575.0 962,560 Emsmdb32.dll 09-Mar-2004 08:49 6.0.6575.0 2,183,168 Ese.dll 09-Mar-2004 08:49 6.0.6575.0 40,960 Eseperf.dll 09-Mar-2004 08:59 6.0.6575.0 3,579,904 Excdo.dll 09-Mar-2004 08:46 6.0.6575.0 94,208 Eximap4.dll 09-Mar-2004 08:47 6.0.6575.0 262,144 Exmime.dll 09-Mar-2004 07:32 6.0.6575.0 176,128 Exnntp.dll 09-Mar-2004 08:51 6.0.6575.0 143,360 Exodbesh.dll 09-Mar-2004 08:51 6.0.6575.0 57,344 Exodbpc.dll 09-Mar-2004 08:51 6.0.6575.0 200,704 Exodbprx.dll 09-Mar-2004 08:51 6.0.6575.0 2,179,072 Exoledb.dll 09-Mar-2004 08:44 6.0.6575.0 81,920 Exosal.dll 09-Mar-2004 08:46 6.0.6575.0 32,768 Expop3.dll 09-Mar-2004 08:47 6.0.6575.0 32,768 Exproto.dll 09-Mar-2004 08:51 6.0.6575.0 307,200 Exprox.dll 09-Mar-2004 08:51 6.0.6575.0 331,776 Exsmtp.dll 09-Mar-2004 08:00 6.0.6575.0 675,840 Exwform.dll 09-Mar-2004 07:33 6.0.6575.0 180,224 Exwin32.dll 09-Mar-2004 07:59 6.0.6575.0 40,960 Febecfg.dll 09-Mar-2004 08:46 6.0.6575.0 32,768 Iisif.dll 09-Mar-2004 08:47 6.0.6575.0 135,168 Iisproto.dll 09-Mar-2004 08:47 6.0.6575.0 61,440 Imap4be.dll 09-Mar-2004 08:03 6.0.6575.0 319,488 Imap4evt.dll 09-Mar-2004 08:01 6.0.6575.0 126,976 Imap4fe.dll 09-Mar-2004 08:46 6.0.6575.0 126,976 Imap4svc.dll 09-Mar-2004 08:47 6.0.6575.0 40,960 Jcb.dll 09-Mar-2004 07:32 6.0.6575.0 49,152 Mdbevent.dll 09-Mar-2004 07:53 6.0.6575.0 2,293,760 Mdbmsg.dll 09-Mar-2004 07:34 6.0.6575.0 32,768 Mdbrole.dll 09-Mar-2004 07:58 6.0.6575.0 917,504 Mdbsz.dll 09-Mar-2004 08:47 6.0.6575.0 24,576 Mdbtask.dll 09-Mar-2004 07:31 6.0.6575.0 151,552 Nntpex.dll 09-Mar-2004 08:42 6.0.6575.0 94,208 Peexch50.dll 09-Mar-2004 08:44 6.0.6575.0 413,696 Phatcat.dll 09-Mar-2004 08:46 6.0.6575.0 36,864 Pop3be.dll 09-Mar-2004 08:03 6.0.6575.0 303,104 Pop3evt.dll 09-Mar-2004 08:02 6.0.6575.0 24,576 Pop3fe.dll 09-Mar-2004 08:44 6.0.6575.0 73,728 Pop3svc.dll 09-Mar-2004 08:03 6.0.6575.0 163,840 Protomsg.dll 09-Mar-2004 08:47 6.0.6575.0 532,480 Reapi.dll 09-Mar-2004 08:00 6.0.6575.0 3,735,552 Wmtemplates.dll 09-Mar-2004 07:58 6.0.6575.0 143,360 Exschema.exe 09-Mar-2004 08:46 6.0.6575.0 4,677,632 Store.exe 17-Feb-2004 01:08 12,720 Ctrl_calendarview20.htc 17-Feb-2004 01:13 6,991 Eseperf.hxx 09-Mar-2004 08:49 391,634 Eseperf.ini 17-Feb-2004 01:08 91,631 Ctrl_calendarview20.js
Note Because of file dependencies, this hotfix requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 How to obtain the latest Exchange 2000 Server service pack
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Keywords: kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB835259
