Article ID: 833990
Article Last Modified on 7/24/2007
APPLIES TO
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
SYMPTOMS
When you monitor the performance of a remote Microsoft Windows Server 2003-based computer, you may notice that memory leaks occur in the Svchost.exe process. In this scenario, the performance of the computer may eventually decrease, or the computer may eventually stop responding.
Note After the Remote Registry service (Regsvc.exe) starts, it is loaded in the Svchost.exe process.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
No prerequisites are required.
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Date Time Version Size File name ------------------------------------------------------- 06-Jan-2004 20:06 5.2.3790.116 43,520 Perfctrs.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
You can verify this problem by running a program such as Performance Monitor. When Performance Monitor loads and unloads performance counters from memory in this scenario, one or more memory leaks occur. For additional information about standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: w2k3 fix
Keywords: kbhotfixserver kbqfe kbhotfixserver kbqfe kbwinservperf kbbug kbfix kbqfe kbwinserv2003presp1fix KB833990
