Microsoft KB Archive/833984

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Article ID: 833984

Article Last Modified on 11/15/2007



APPLIES TO

  • Microsoft Office Outlook 2003




SUMMARY

This article describes the Microsoft Office Outlook 2003 issues that are fixed in the Outlook 2003 hotfix package that is dated January 7, 2004.

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Issues that are fixed in the hotfix package

The following issue is fixed in this hotfix package but was not previously documented in a Microsoft Knowledge Base article:

  • When you view e-mail messages that are contained in a personal folder (PST) file in Outlook 2003, the message body may be blank.


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MORE INFORMATION

Service pack information

This problem was first corrected in Microsoft Office 2003 Service Pack 1.To resolve this problem, obtain the latest service pack for Microsoft Office 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003


Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:



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Restart information

You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information

This hotfix is not replaced by any later hotfix.

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Registry information

You do not have to create or modify any registry keys to activate any hotfixes that are contained in this package.

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Hotfix file information

This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Size     File name
   --------------------------------------------------------------------------------
   06-Jan-2004  01:23  452,096  Olkintl-fullfile-eng.msp (Full-File/Administrative)
   06-Jan-2004  01:20  148,992  Olkintl-binary-eng.msp (Optimized)

After the hotfix is installed, the global version of this fix has the file attributes (or later) that are listed in the following table:

   Date         Time   Version      Size     File name
   -----------------------------------------------------
   16-Dec-2003  21:22  11.0.6009.0  681,984  Mspst32.dll

Note For more information about how to install this hotfix, see the Readme.txt file that is included in the package.

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REFERENCES

For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


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Keywords: kbfix kbqfe kbhotfixrollup kboffice2003presp1fix kboffice2003sp1fix kbhotfixserver KB833984