Article ID: 831735
Article Last Modified on 12/5/2007
APPLIES TO
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft COM+ 1.5, when used with:
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
SYMPTOMS
Under stress conditions in Microsoft Windows Server 2003 you may experience an access violation (0xC0000005) when you make remote procedure calls (RPCs), because the RPC incorrectly frees a piece of memory two times (a double free).
CAUSE
This problem occurs because of a race condition that is inside the RPC. This problem is most likely to occur if you are running a computer with multiple processors, but the problem may also occur with a computer that only has one processor, under stress conditions.
RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ------------------------------------------------------- 13-Nov-2003 19:39 5.2.3790.97 1,183,744 Ole32.dll 13-Nov-2003 19:39 5.2.3790.103 660,480 Rpcrt4.dll 13-Nov-2003 19:39 5.2.3790.97 285,184 Rpcss.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbhotfixserver kbqfe kbhotfixserver kbqfe kbbug kbwinserv2003presp1fix kbqfe kbfix KB831735
