Article ID: 830896
Article Last Modified on 11/18/2003
APPLIES TO
- Microsoft SharePoint Portal Server 2001
SYMPTOMS
After you install Microsoft SharePoint Portal Server 2001 and create a workspace, you may find that Web pages in the workspace do not appear correctly. You may experience one or more of the following symptoms:
- Web Parts do not appear correctly in the workspace. Instead of the name of the Web Part, you receive the following error message:
- When users who are assigned the Coordinator role access a document in a document library, some actions that are listed in the Actions area of the Document Inspection page are unexpectedly missing. For example, the following actions are missing from the Actions area:
- Delete
- Rename
- Check Out
You do not experience these symptoms when you access documents in the workspace by using Web Folders.
CAUSE
This problem may occur if the following conditions are true:
- Microsoft XML Parser 3.0 Service Pack 4 (SP4) is installed on your Microsoft Windows 2000 Server Service Pack 3 (SP3) or earlier-based server.
- A file incompatibility exists that prevents certain portions of the Web pages from appearing correctly in the SharePoint Portal Server workspace.
Note Microsoft XML Parser 3.0 SP4 is included in Microsoft Data Access Components 2.8. This problem also occurs if you install Microsoft Data Access Components 2.8 on a server that is also running SharePoint Portal Server.
RESOLUTION
To resolve this problem, install Microsoft Windows 2000 Server Service Pack 4 (SP4) or later on the server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
MORE INFORMATION
For additional information about Microsoft XML Parser, click the following article number to view the article in the Microsoft Knowledge Base:
269238 INFO: Version List of the Microsoft XML Parser
Additional query words: sps msxml mdac
Keywords: kbbug kbfix kbwin2ksp4fix kbshareptportalsvr2001presp3fix KB830896
