Knowledge Base

A message that is sent repeatedly through Exchange Connector for Lotus Notes develops text formatting problems

Article ID: 829989

Article Last Modified on 11/13/2006

APPLIES TO

Microsoft Exchange 2000 Server Standard Edition
Microsoft Exchange Server 2003 Standard Edition
Microsoft Exchange Server 2003 Enterprise Edition

SYMPTOMS

When a message is sent repeatedly through Microsoft Exchange Connector for Lotus Notes, the message may develop text formatting problems. Every time that the message is sent, the word-wrap and the left-indent formatting may increase, until the message becomes almost unreadable.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. Component: Exchange\Notesmc\Msg Content

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Exchange 2000 Server

   Date         Time   Version        Size        File name
   ----------------------------------------------------------
   24-Nov-2003  18:15  6.0.6540.0         40,960  Gw2mex.exe       
   24-Nov-2003  18:14  6.0.6540.0        110,592  Gwhc.dll         
   24-Nov-2003  18:18  6.0.6540.0        868,352  Lsadmin.exe      
   24-Nov-2003  18:10  6.0.6540.0        163,840  Lscms.dll        
   24-Nov-2003  18:10  6.0.6540.0         73,728  Lslde.dll        
   24-Nov-2003  18:10  6.0.6540.0         28,672  Lsldew.dll       
   24-Nov-2003  18:10  6.0.6540.0        139,264  Lsmexhc.dll      
   24-Nov-2003  18:10  6.0.6540.0        237,568  Lsmexif.dll      
   24-Nov-2003  18:13  6.0.6540.0         20,480  Lsmexin.exe      
   24-Nov-2003  18:13  6.0.6540.0         40,960  Lsmexnts.exe     
   24-Nov-2003  18:13  6.0.6540.0         20,480  Lsmexout.exe     
   24-Nov-2003  18:10  6.0.6540.0        118,784  Lsmmdodb.dll     
   24-Nov-2003  18:10  6.0.6540.0        200,704  Lsntshc.dll      
   24-Nov-2003  18:14  6.0.6540.0         49,152  Lsntsmex.exe     
   24-Nov-2003  18:14  6.0.6540.0         49,152  Lsxfm.dll        
   24-Nov-2003  18:15  6.0.6540.0         32,768  Mex2gw.exe       
   25-Nov-2003  08:58  6.0.6540.0      2,551,808  Mlmig32.dll      
   24-Nov-2003  17:56  6.0.6540.0         69,632  Mlmignts.dll

Microsoft Exchange Server 2003

   Date         Time   Version          Size      File name
   ----------------------------------------------------------
   10-Jan-2005  04:23  6.5.7232.66       190,976  Lsntshc.dll

Note Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3).

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack

MORE INFORMATION

After you install the hotfix, you must add a new entry in the ..Exchsrvr\Bin\Exchconn.ini file. To do this, follow these steps:

Stop the Exchange Notes Connector.
Open the Exchconn.ini file in Notepad, and then locate the [LME-NOTES] section.
Add the following entry in the [LME-NOTES] section of the Exchconn.ini file:

RESIZECOLUMN=1
FIRSTCOLUMNREDUCTION=100
INDENTATIONREDUCTION=100
After you make the change, save the Exchconn.ini file, and then restart the Exchange Notes Connector.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Exchange Server 2003 Service Pack 2.

Additional query words: XADM

Keywords: kbqfe kbhotfixserver kbfix kbexchange2000presp4fix kbbug KB829989

Microsoft KB Archive/829989

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