Article ID: 829951
Article Last Modified on 7/24/2007
APPLIES TO
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise x64 Edition
SYMPTOMS
When you configure the properties of a log file in the Microsoft Windows Server 2003 Performance tool to automatically create a new log file after a particular interval, the Performance Logs and Alerts service does not create the new log file at the interval that you specified.
Note To configure these settings, follow these steps:
- Start the Performance tool.
- Under Performance Logs and Alerts, click a log type.
- In the right pane, right-click a log file, and then click Properties.
- Click the Schedule tab, click After, and then click to select the Start a new log file check box.
CAUSE
This problem occurs if you configure the data sample interval with a value of greater than seven minutes. When you specify a sample interval of greater than seven minutes, a computational error occurs, and therefore the new log file is created at a random interval.
To view the sample interval settings, follow these steps:
- Start the Performance tool.
- Under Performance Logs and Alerts, click a log type.
- In the right pane, right-click a log file, and then click Properties.
- Click the General tab, and then view the options in the Sample data every list.
RESOLUTION
Hotfix Information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
No prerequisites are required.
Restart Requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix Replacement Information
This hotfix does not replace any other hotfixes.
File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003
Date Time Version Size File name ----------------------------------------------------------- 30-Sep-2003 21:27 5.2.3790.89 91,136 Smlogsvc.exe
Windows Server 2003 64-Bit Edition
Date Time Version Size File name --------------------------------------------------------------------- 30-Sep-2003 20:52 5.2.3790.89 214,016 Smlogsvc.exe IA-64 30-Sep-2003 21:27 5.2.3790.89 91,136 Wsmlogsvc.exe x86
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
MORE INFORMATION
For additional information about the terminology that is used to describe Microsoft product updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates
Additional query words: sysmon system monitor perfmon
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwinserv2003presp1fix KB829951
