Article ID: 828716
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Exchange 2000 Server Standard Edition
- Microsoft Exchange 2000 Enterprise Server
SYMPTOMS
When a message recipient who uses a MAPI client, such as Microsoft Outlook, opens and views a message, the text in the message body may be truncated. This problem occurs when the message sender uses a POP3 client, such as Microsoft Outlook Express, in a Microsoft Exchange 2000 Server environment.
CAUSE
This problem may occur if all the following conditions are true:
- The message is sent as a plain text format message that uses MIME format. For example, the mail sending format in Outlook Express is set to Plain Text, the message format is set to MIME, and the Encode text using setting is set to None.
- The message body contains the word "begin" (without the quotation marks) followed by 4 spaces.
In this situation, when Exchange 2000 converts the content from MIME format to MAPI format, Exchange incorrectly detects the part of the message body that starts with "begin" (without the quotation marks) as a uuencode attachment.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Exchange 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
Note Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For more information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 How to obtain the latest Exchange 2000 Server service pack
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------- 15-Oct-2003 13:31 6.0.6521.0 3,915,776 Cdoex.dll 15-Oct-2003 13:25 6.0.6521.0 851,968 Davex.dll 15-Oct-2003 13:25 6.0.6521.0 53,248 Davexpc.dll 15-Oct-2003 13:22 6.0.6521.0 131,072 Drviis.dll 15-Oct-2003 13:22 6.0.6521.0 577,536 Dsaccess.dll 15-Oct-2003 12:33 6.0.6521.0 184,320 Dscmsg.dll 15-Oct-2003 12:33 6.0.6521.0 962,560 Emsmdb32.dll 15-Oct-2003 13:25 6.0.6521.0 2,179,072 Ese.dll 15-Oct-2003 13:25 6.0.6521.0 40,960 Eseperf.dll 15-Oct-2003 13:31 6.0.6521.0 3,575,808 Excdo.dll 15-Oct-2003 13:22 6.0.6521.0 262,144 Exmime.dll 15-Oct-2003 13:25 6.0.6521.0 143,360 Exodbesh.dll 15-Oct-2003 13:25 6.0.6521.0 57,344 Exodbpc.dll 15-Oct-2003 13:25 6.0.6521.0 200,704 Exodbprx.dll 15-Oct-2003 13:25 6.0.6521.0 2,179,072 Exoledb.dll 15-Oct-2003 13:20 6.0.6521.0 81,920 Exosal.dll 15-Oct-2003 13:25 6.0.6521.0 307,200 Exprox.dll 15-Oct-2003 13:25 6.0.6521.0 315,392 Exsmtp.dll 15-Oct-2003 12:38 6.0.6521.0 675,840 Exwform.dll 15-Oct-2003 13:23 6.0.6521.0 40,960 Jcb.dll 15-Oct-2003 12:13 6.0.6521.0 49,152 Mdbevent.dll 15-Oct-2003 12:30 6.0.6521.0 2,285,568 Mdbmsg.dll 15-Oct-2003 12:15 6.0.6521.0 32,768 Mdbrole.dll 15-Oct-2003 13:23 6.0.6521.0 576 Mdbtask.dll 15-Oct-2003 13:19 6.0.6521.0 94,208 Peexch50.dll 15-Oct-2003 13:20 6.0.6521.0 397,312 Phatcat.dll 15-Oct-2003 13:23 6.0.6521.0 532,480 Reapi.dll 15-Oct-2003 13:25 6.0.6521.0 311,296 Resvc.dll 15-Oct-2003 12:38 6.0.6521.0 3,735,552 Wmtemplates.dll 15-Oct-2003 12:36 6.0.6521.0 143,360 Exschema.exe 15-Oct-2003 13:21 6.0.6521.0 4,657,152 Store.exe 08-Sep-2003 16:18 6,991 Eseperf.hxx 15-Oct-2003 13:25 391,634 Eseperf.ini
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information about standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about naming schema for Exchange Server updates, click the following article number to view the article in the Microsoft Knowledge Base:
817903 New naming schema for Exchange Server software update packages
Keywords: kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB828716