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Microsoft KB Archive/826835

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Knowledge Base


You receive an error message when you try to edit Organization Chart 2.0 objects that are created in earlier versions of Office

Article ID: 826835

Article Last Modified on 7/18/2006



APPLIES TO

  • Microsoft Office PowerPoint 2003
  • Microsoft Office Word 2003
  • Microsoft Office FrontPage 2003
  • Microsoft Office Excel 2003




SYMPTOMS

If you create stand-alone Microsoft Organization Chart 2.0 (*.opx) files in versions of Microsoft Office that are earlier than Microsoft Office 2003, you cannot insert these Organization Chart files into Microsoft Office PowerPoint 2003. If you try to edit an Organization Chart object that was created in an earlier version of Office, you may receive the following error message:

The Microsoft Organizational Chart server application can't be found. Contact your system administrator to install this server application.

CAUSE

This issue occurs because Office 2003 includes a new version of Organization Chart. The new version of Organization Chart is built into the diagramming feature in Office 2003, and not a separate tool like Organization Chart 2.0. The new version of Organization Chart cannot edit existing Organization Chart 2.0 objects or import stand-alone .opx files that are created in earlier versions of Organization Chart.

WORKAROUND

To work around this issue, download and install the earlier version of the Organization Chart 2.0 utility. After the Microsoft Organization Chart 2.0 is installed, you can use the utility to import stand-alone .opx files by using the Insert Object command.

The following file is available for download from the Microsoft Download Center:
[GRAPHIC: Download]Download the Organization Chart 2.0 package now.
Release Date: November 10, 2003

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services


Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

MORE INFORMATION

In earlier versions of Office, you can insert an organization chart into PowerPoint 2003, and save an organization chart as a stand-alone .opx file. However, in Office 2003 you cannot open any .opx files that are created by the Organization Chart 2.0, or insert the files as objects. For more information about organization chart issues in Office 2000, click the following article number to view the article in the Microsoft Knowledge Base:

293615 Organization charts from Office 2000 programs appear different in Office XP programs



Additional query words: powerpoint 2003 opx organization chart

Keywords: kborgchart kbchart kberrmsg kbdownload kbprb KB826835