Microsoft KB Archive/824333

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Article ID: 824333

Article Last Modified on 7/24/2007



APPLIES TO

  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, 64-Bit Datacenter Edition
  • Microsoft Windows XP Professional for Itanium-based systems




SYMPTOMS

Active Directory replication is blocked or delayed by a DNS lookup failure, and you have recently promoted or changed the IP addresses of one or more Microsoft Windows Server 2003-based domain controllers.

CAUSE

This problem occurs when the newly promoted domain controller has registered its A or CNAME records on a random remote DNS server, and a destination domain controller cannot locate the newly promoted or newly addressed source domain controller's CNAME record or resolve that record to an IP address.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date         Time   Version            Size    File name
--------------------------------------------------------------
27-Aug-2003  21:29  5.2.3790.81       151,040  Dnsapi.dll       
12-Aug-2003  18:54                        271  Branches.inf
27-Aug-2003  21:56                      9,827  Kb824333.cat
27-Aug-2003  21:30                        354  Updatebr.inf
27-Aug-2003  21:31                      5,027  Update_rtmqfe.inf

WORKAROUND

To work around this problem, use one of the following methods:

  • Wait for the source domain controller's A or CNAME records to replicate to the destination domain controller.
  • Install Windows Server 2003 Service Pack 1 on your source domain controller.
  • Install this hotfix on your source domain controller.
  • Install Windows Server 2003 Service Pack 1 or this hotfix before you create new domain controllers and domains with Active Directory.
  • Integrate Windows Server 2003 Service Pack 1 or this hotfix in your Windows Server 2003 build 3790 installation media so that upgraded or new installations of Windows Server 2003 computers include fixes for known issues.


Note The information in Microsoft Knowledge Base article 271791 applies to both Windows 2000 and Windows Server 2003.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates



Additional query words: dns replication domain

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwinserv2003presp1fix KB824333