Article ID: 823596
Article Last Modified on 12/3/2007
APPLIES TO
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Small Business Server 2003 Premium Edition
- Microsoft Windows Small Business Server 2003 Standard Edition
SYMPTOMS
On a Windows Server 2003-based computer, the IIS Admin Service (Inetinfo.exe) may quit unexpectedly without generating a Dr. Watson error message. Additionally, a crash dump file is not generated.
CAUSE
This problem occurs because of a flag in the Microsoft Internet Information Services (IIS) Inetinfo.exe process. This flag filters certain exceptions so that Just-in-Time ( JIT) debugging does not occur in a crash scenario.
RESOLUTION
Hotfix Information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
No prerequisites are required to install this hotfix.
Restart Requirement
You must restart your computer to apply the changes after you install this hotfix. However, you do not have to restart the computer immediately after you install the hotfix.
Hotfix Replacement Information
This hotfix does not replace any other hotfixes.
File Information
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Windows Server 2003
Date Time Version Size File name ----------------------------------------------------------- 27-Jun-2003 05:40 6.0.3790.67 13,312 Inetinfo.exe 27-Jun-2003 05:40 6.0.3790.67 6,656 W3wp.exe
Windows Server 2003 64-bit
Date Time Version Size File name ----------------------------------------------------------- 26-Jun-2003 20:09 6.0.3790.67 29,696 Inetinfo.exe IA64 26-Jun-2003 20:09 6.0.3790.67 12,800 W3wp.exe IA64
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwinserv2003presp1fix KB823596
