Microsoft KB Archive/823368

Knowledge Base

MSBBN: Cannot connect a Microsoft Wireless Network Adapter to a Linksys wireless router

Article ID: 823368

Article Last Modified on 2/6/2007

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APPLIES TO

• Microsoft Broadband Networking Wireless Notebook Adapter MN-720
• Microsoft Broadband Networking Wireless USB 2.0 Adapter MN-710

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SYMPTOMS

When you try to connect your Microsoft Broadband Networking Wireless Notebook Adapter MN-520 or your Broadband Networking Wireless USB Adapter MN-510 to a Linksys router, you cannot connect.

CAUSE

This issue occurs because the Fragmentation Threshold setting for your wireless network adapter is outside the range of your Linksys router.

RESOLUTION

To resolve this issue, change the Fragmentation Threshold setting for your wireless network adapter to 2304. To do this, follow these steps in Microsoft Windows XP:

1. Click Start, click Control Panel, and then double-click Network Connections.
2. Right-click your wireless network connection, and then click Properties.
3. On the General tab, click Configure under your wireless network adapter.
4. Click the Advanced tab, click Fragmentation Threshold in the Property box, and then type 2304 in the Value box.
5. Click OK.

To resolve this issue, follow these steps in Windows Vista:

1. Click Start, type network and sharing center in the Start Search box, and then click Network and Sharing Center in the Programs list.
2. Click Manage network connections.
3. Right-click the wireless network connection, and then click Properties.
   

If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

1. On the General tab, click Configure under your wireless network adapter.
2. Click the Advanced tab, click Fragmentation Threshold in the Property box, and then type 2304 in the Value box.
3. Click OK.

For information about how to set the Fragmentation Threshold setting for your Linksys product, see your product documentation or contact the manufacturer's technical support department.

For information about how to contact Linksys, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kb3rdparty kbprb KB823368

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