Article ID: 821272
Article Last Modified on 4/7/2006
APPLIES TO
- Microsoft Office XP Standard Edition
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
You can configure Office XP to not allow a user to create an organization chart in the new Organization Chart format. This may be useful if you have to use earlier versions of Microsoft Office to edit the organizational charts.
RESOLUTION
Service Pack Information
This problem is corrected in Office XP Service Pack 3. To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Office XP service pack that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
-------------------------------------------------------
24-Mar-2003 15:03 16,555,584 Excelff.msp
24-Mar-2003 13:33 4,838,320 Excelop.msp
24-Mar-2003 18:59 10,141,440 Sharedff.msp
24-Mar-2003 16:40 3,946,004 Sharedop.msp
After the hotfix is installed, the following files will have the listed attributes or later:
Date Time Version Size File name
-------------------------------------------------------
2003-Mar-21 19:06 10.0.5119.0 9177672 Excel.exe
2003-Mar-21 19:06 10.0.5119.0 9935432 Mso.dll
After you install this fix, follow the steps that are listed in the "More Information" section of this article to set the RestoreOrgChart2 registry key and to activate the fix.
This fix is a post-Office XP Service Pack 2 (SP-2) fix. To install the fix, you must have Office XP SP-2 installed. For additional information about Office XP SP-2, click the following article number to see the article in the Microsoft Knowledge Base:
325671 OFFXP: Overview of the Office XP Service Pack 2
Additionally, you may have to install Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post-Office XP SP-2 fixes, click the following article number to see the article in the Microsoft Knowledge Base:
330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0
MORE INFORMATION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To disable the ability to create organization charts natively in an Office XP program, follow these steps:
- Click Start , and then click Run .
- In the Open box, type regedit to start Registry Editor.
- Locate and select the following key in the registry:
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Common
- On the Edit menu, point to New, and then click Key .
- In the New Key #1 box, type OrgChart, and then press ENTER.
- With the OrgChart key selected, point to New on the Edit menu, and then click DWORD Value .
- In the New Value #1 box, type RestoreOrgChart2, and then press ENTER.
- With RestoreOrgChart2 selected, click Modify on the Edit menu.
In the Edit DWORD Value dialog box, click Decimal , type 1 in the Value data box, and then click OK.
The RestoreOrgChart2 entry should now look similar to the following example:RestoreOrgChart2 REG_DWORD 0x00000001 (1)
- Quit Registry Editor.
If you choose not to create new organizational charts in Office XP format, you may also want to prevent Office XP from converting existing Microsoft OrgChart objects.
For additional information about how to disable MS OrgChart conversion, click the following article number to view the article in the Microsoft Knowledge Base:
293615 OFFXP: Organization Charts from Office 2000 Programs Appear Different in Office XP Programs
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.
Additional query words: FIX
Keywords: kbbug kbfix kbqfe kbformat kbconfig kbofficexppresp3fix kbhotfixserver KB821272
