Article ID: 821138
Article Last Modified on 12/3/2007
APPLIES TO
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Small Business Server 2003 Premium Edition
- Microsoft Windows Small Business Server 2003 Standard Edition
SYMPTOMS
A Windows Server 2003-based computer may stop responding, and you may receive a DRIVER_IRQL_NOT_LESS_OR_EQUAL (0xD1) Stop error. This may occur if your computer has a CD-ROM drive or tape device that is connected to a small computer system interface (SCSI) controller that uses the Storport.sys driver.
CAUSE
This problem occurs because the SCSI controller port driver (Storport.sys) contains a code defect. The Storport.sys driver incorrectly completes a request twice, and this causes the computer to stop responding.
RESOLUTION
Hotfix Information
The following file is available for download from the Microsoft Download Center:
![[GRAPHIC: Download]](/wiki/index.php?title=File:Download.gif){kind=small}
Download the 823728 package now.
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
Prerequisites
No prerequisites are required.
Restart Requirement
You must restart your computer after you apply this hotfix.
Hotfix Replacement Information
This hotfix does not replace any other hotfixes.
File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name Platform ----------------------------------------------------------------- 15-Oct-2003 20:19 5.2.3790.92 71,168 Storport.sys x86 15-Oct-2003 17:19 5.2.3790.92 248,320 Storport.sys IA-64 15-Oct-2003 18:15 5.2.3790.83 29,696 Wmspatcha.dll IA-64
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
Additional query words: storport bugcheck bluescreen blue screen 0x000000D1
Keywords: kbhotfixserver kbqfe kbddk kbbug kbfix kbqfe kbwinserv2003presp1fix KB821138
