Microsoft KB Archive/820924

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Article ID: 820924

Article Last Modified on 10/26/2006



APPLIES TO

  • Microsoft Exchange 2000 Server Standard Edition
  • Microsoft Exchange Server 2000 Service Pack 1
  • Microsoft Exchange 2000 Server Service Pack 2
  • Microsoft Exchange Server 2000 Service Pack 3




SYMPTOMS

If you try to open an item that is posted to a public folder using the Microsoft Outlook Web Access (OWA) client, you may receive the following error message:

HTTP 404 - File not found

CAUSE

This problem occurs if the name of the Microsoft Exchange 2000 Server public folder that contains the item ends in a period.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack


Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   15-Oct-2003  23:31  6.0.6521.0      3,915,776  Cdoex.dll        
   15-Oct-2003  23:25  6.0.6521.0        851,968  Davex.dll        
   15-Oct-2003  23:25  6.0.6521.0         53,248  Davexpc.dll      
   15-Oct-2003  23:22  6.0.6521.0        131,072  Drviis.dll       
   15-Oct-2003  23:22  6.0.6521.0        577,536  Dsaccess.dll     
   15-Oct-2003  22:33  6.0.6521.0        184,320  Dscmsg.dll       
   15-Oct-2003  22:33  6.0.6521.0        962,560  Emsmdb32.dll     
   15-Oct-2003  23:25  6.0.6521.0      2,179,072  Ese.dll          
   15-Oct-2003  23:25  6.0.6521.0         40,960  Eseperf.dll      
   09-Sep-2003  02:18                      6,991  Eseperf.hxx
   15-Oct-2003  23:25                    391,634  Eseperf.ini
   15-Oct-2003  23:31  6.0.6521.0      3,575,808  Excdo.dll        
   15-Oct-2003  23:22  6.0.6521.0        262,144  Exmime.dll       
   15-Oct-2003  23:25  6.0.6521.0        143,360  Exodbesh.dll     
   15-Oct-2003  23:25  6.0.6521.0         57,344  Exodbpc.dll      
   15-Oct-2003  23:25  6.0.6521.0        200,704  Exodbprx.dll     
   15-Oct-2003  23:25  6.0.6521.0      2,179,072  Exoledb.dll      
   15-Oct-2003  23:20  6.0.6521.0         81,920  Exosal.dll       
   15-Oct-2003  23:25  6.0.6521.0        307,200  Exprox.dll       
   15-Oct-2003  22:36  6.0.6521.0        143,360  Exschema.exe     
   15-Oct-2003  23:25  6.0.6521.0        315,392  Exsmtp.dll       
   15-Oct-2003  22:38  6.0.6521.0        675,840  Exwform.dll      
   15-Oct-2003  23:23  6.0.6521.0         40,960  Jcb.dll          
   15-Oct-2003  22:13  6.0.6521.0         49,152  Mdbevent.dll     
   15-Oct-2003  22:30  6.0.6521.0      2,285,568  Mdbmsg.dll       
   15-Oct-2003  22:15  6.0.6521.0         32,768  Mdbrole.dll      
   15-Oct-2003  23:23  6.0.6521.0         24,576  Mdbtask.dll      
   15-Oct-2003  23:19  6.0.6521.0         94,208  Peexch50.dll     
   15-Oct-2003  23:20  6.0.6521.0        397,312  Phatcat.dll      
   15-Oct-2003  23:23  6.0.6521.0        532,480  Reapi.dll        
   15-Oct-2003  23:25  6.0.6521.0        311,296  Resvc.dll        
   15-Oct-2003  23:21  6.0.6521.0      4,657,152  Store.exe        
   15-Oct-2003  22:38  6.0.6521.0      3,735,552  Wmtemplates.dll  
                

WORKAROUND

To work around this problem, rename the public folder to delete the trailing period.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

MORE INFORMATION

For additional information about Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


817903 New naming schema for Exchange Server software update packages



Additional query words: XCCC

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB820924