Article ID: 820551
Article Last Modified on 7/24/2007
APPLIES TO
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise x64 Edition
SYMPTOMS
An access violation in the Multicast Group Manager (MGM) component may occur on a Windows Server 2003-based computer that is configured as a remote access virtual private network (VPN) server, where Internet Group Membership Protocol (IGMP) is enabled for multicast support.
RESOLUTION
Hotfix Information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
No prerequisites are required.
Restart Requirement
You must restart your computer after you apply this hotfix.
Hotfix Replacement Information
This hotfix does not replace any other hotfixes.
File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003 Date Time Version Size File name -------------------------------------------------------------- 19-May-2003 20:52 5.2.3790.31 103,936 Rtm.dll 09-May-2003 05:07 211 Branches.inf 19-May-2003 21:08 10,091 Kb820551.cat 19-May-2003 20:54 354 Updatebr.inf 19-May-2003 20:55 5,011 Update_rtmqfe.inf Windows Server 2003 64-bit Edition Date Time Version Size File name -------------------------------------------------------------- 19-May-2003 20:47 5.2.3790.31 293,376 Rtm.dll IA-64 19-May-2003 20:52 5.2.3790.31 103,936 Wrtm.dll x86 09-May-2003 05:07 211 Branches.inf 19-May-2003 21:08 10,444 Kb820551.cat 19-May-2003 20:56 354 Updatebr.inf 19-May-2003 20:56 5,261 Update_rtmqfe.inf
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwinserv2003presp1fix KB820551