Microsoft KB Archive/817780

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FIX: A complex query is not successful on a server that has more than 2 GB of memory

Article ID: 817780

Article Last Modified on 10/11/2005


  • Microsoft SQL Server 2000 Standard Edition


When you try to run a complex query on a server that has more than 2 GB of memory, the query may not be successful. You receive the following error message:

Server: Msg 8623, Level 16, State 1, Line 1
Internal Query Processor Error: The query processor could not produce a query plan.
Contact your primary support provider for more information.

Note You can successfully run the same query on a server that has less than 2 GB of memory.


A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft SQL Server 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

      Date         Time   Version            Size    File name
   25-Feb-2003  18:41  2000.80.777.0      29,244  Dbmslpcn.dll     
   07-Feb-2003  20:44                    786,432  Distmdl.ldf
   07-Feb-2003  20:44                  2,359,296  Distmdl.mdf
   29-Jan-2003  16:55                        180  Drop_repl_hotfix.sql
   31-Jan-2003  15:32  2000.80.763.0   1,557,052  Dtsui.dll        
   29-Jan-2003  20:18                    746,470  Instdist.sql
   29-Jan-2003  16:55                      1,402  Inst_repl_hotfix.sql
   07-Feb-2003  21:40  2000.80.765.0      90,692  Msgprox.dll      
   31-Mar-2003  17:07                      1,873  Odsole.sql
   04-Apr-2003  16:46  2000.80.800.0      62,024  Odsole70.dll     
   02-Apr-2003  12:48  2000.80.796.0      57,904  Osql.exe         
   02-Apr-2003  14:15  2000.80.797.0     279,104  Pfutil80.dll     
   04-Apr-2003  12:27                  1,083,467  Replmerg.sql
   04-Apr-2003  12:53  2000.80.798.0     221,768  Replprov.dll     
   07-Feb-2003  21:40  2000.80.765.0     307,784  Replrec.dll      
   31-Mar-2003  17:23                  1,084,828  Replsys.sql
   03-Apr-2003  09:14                    104,868  Sp3_serv_uni.sql
   19-Mar-2003  09:20  2000.80.789.0      28,672  Sqlevn70.rll
   27-Feb-2003  16:34  2000.80.778.0     176,696  Sqlmap70.dll     
   07-Feb-2003  21:40  2000.80.765.0      57,920  Sqlrepss.dll     
   04-Apr-2003  16:47  2000.80.800.0   7,540,817  Sqlservr.exe     
   07-Feb-2003  21:40  2000.80.765.0      45,644  Sqlvdi.dll       
   25-Feb-2003  18:41  2000.80.777.0      29,244  Ssmslpcn.dll     
   25-Feb-2003  18:41  2000.80.777.0      82,492  Ssnetlib.dll     
   17-Mar-2003  05:49                    727,132  Sysmessages.sym
   27-Feb-2003  16:34  2000.80.778.0      98,872  Xpweb70.dll 


Note Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Keywords: kbbug kbfix kbqfe kbsqlserv2000presp4fix kbhotfixserver KB817780