Microsoft KB Archive/817361

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Article ID: 817361

Article Last Modified on 2/1/2007



APPLIES TO

  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Service Pack 1
  • Microsoft Windows 2000 Service Pack 2
  • Microsoft Windows 2000 Service Pack 3
  • Microsoft Windows 2000 Service Pack 1
  • Microsoft Windows 2000 Service Pack 2
  • Microsoft Windows 2000 Service Pack 3



SYMPTOMS

Profile upload problems may occur where there is a chance that the roaming profile of a user is being uploaded from more than one computer at the same time. This may also occur for example, when a Terminal Server farm publishes a desktop that itself starts programs published on other server farms, or when a user logs off and several published applications quit at the same time.

Microsoft Windows XP and Microsoft Windows 2003 have a Group Policy option that permits a computer to ignore roaming profiles. The "Only allow local profiles" feature is now available in Windows 2000. Applying this policy at Terminal Servers that publish programs that do not require roaming settings will reduce the chances of profile upload failures arising from simultaneous file access.

CAUSE

This problem may occur if the policy is exposed to the Group Policy Editor through a new System.adm file. This new file will be inherited by new Group Policy objects created on the computer that contains the hotfix. However, the file must be copied to existing Group Policy objects before it can be set in them. The new policy is located here:

Computer Configuration\Administrative Templates\System\Logon\Only allow local user profiles


RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack


Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time     Version        Size        File name
   ------------------------------------------------------------
   30-Mar-2003  11:29   5.0.2195.6688     42,256   Basesrv.dll
   14-Feb-2003  11:49   5.0.2195.6660    222,992   Gdi32.dll
   30-Mar-2003  11:29   5.0.2195.6688    710,928   Kernel32.dll
   04-Feb-2003  11:15   5.0.2195.6661     29,264   Mountmgr.sys
   30-Mar-2003  11:29   5.0.2195.6669    333,072   Msgina.dll
   30-Mar-2003  11:29   5.0.2195.6685    476,944   Ntdll.dll
   28-Mar-2003  10:19   5.0.2195.6696  1,694,912   Ntkrnlmp.exe
   28-Mar-2003  10:19   5.0.2195.6696  1,693,952   Ntkrnlpa.exe
   28-Mar-2003  10:19   5.0.2195.6696  1,714,944   Ntkrpamp.exe
   28-Mar-2003  10:19   5.0.2195.6696  1,672,448   Ntoskrnl.exe
   21-Mar-2003  12:43   5.0.2195.6692     90,232   Rdpwd.sys
   28-Mar-2003  11:50   5.0.2195.6680  3,988,992   Sp3res.dll
   30-Mar-2003  11:27                    753,702   System.adm
   30-Mar-2003  11:29   5.0.2195.6688    380,176   User32.dll
   30-Mar-2003  11:29   5.0.2195.6697    385,808   Userenv.dll
   30-Mar-2003  11:26   5.0.2195.6697  1,628,688   Win32k.sys
   11-Mar-2003  06:15   5.0.2195.6682    181,008   Winlogon.exe
   14-Feb-2003  11:49   5.0.2195.6655    243,472   Winsrv.dll
                

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

MORE INFORMATION

For more information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product


Keywords: kbbug kbfix kbwin2000presp4fix kbqfe kbsysadmin kbprb kbwin2ksp4fix kbhotfixserver KB817361