Article ID: 816998
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 3
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Service Pack 3
SYMPTOMS
When you run the Remote Registry Service, you may notice that a significant memory leak occurs over time.
CAUSE
When a program loads and unloads performance counter DLLs from memory, a significant memory leak may occur in the Remote Registry Service.
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to obtain the latest Windows 2000 service pack
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
---------------------------------------------------------
10-Feb-2003 16:57 5.0.2195.6654 125,712 Icaapi.dll
08-Apr-2003 14:33 5.0.2195.6701 122,640 Iisrtl.dll
07-Oct-2002 22:29 5.0.2195.6609 93,456 Licmgr.exe
08-Apr-2003 03:09 5.0.2195.6701 330,512 Lserver.exe
10-Feb-2003 16:57 5.0.2195.6659 26,384 Mstlsapi.dll
08-Apr-2003 14:33 5.0.2195.6701 42,256 Perfctrs.dll
29-Mar-2003 19:30 5.0.2195.6697 100,248 Rdpwsx.dll
27-Mar-2003 20:40 5.0.2195.6696 142,608 Termsrv.exe
26-Mar-2003 21:26 5.0.2195.6672 23,312 Tls236.dll
08-Apr-2003 14:33 5.0.2195.6701 26,384 Utildll.dll
08-Apr-2003 14:33 5.0.2195.6701 39,184 Winsta.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:
265173 The Datacenter program and Windows 2000 Datacenter Server product
Keywords: kbbug kbfix kbwin2000presp4fix kbqfe kbsysadmin kbwin2ksp4fix kbhotfixserver KB816998
