Article ID: 816957
Article Last Modified on 2/20/2007
APPLIES TO
- Microsoft Message Queuing 2.0
SYMPTOMS
You may receive the following error when you restart Microsoft Message Queuing, also known as MSMQ:
RESOLUTION
To resolve this problem, make the MQAC driver track how many Queue Manager handles are opened. ACConnect fails if the count is not 0. The Queue Manager tries to call ACConnect three times, and it waits 20 seconds between each call. Queue Manager exits if it cannot connect to ACConnect.
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------
26-Mar-2003 16:30 5.0.0.766 281,360 Mq1repl.dll
04-Feb-2003 15:51 5.0.0.766 14,096 Mq1sync.exe
26-Mar-2003 16:27 5.0.0.774 75,536 Mqac.sys
26-Mar-2003 16:30 5.0.0.773 217,360 Mqads.dll
30-Oct-2002 16:43 5.0.0.761 25,360 Mqbkup.exe
26-Mar-2003 16:30 5.0.0.750 76,560 Mqdscli.dll
26-Mar-2003 16:30 5.0.0.773 42,256 Mqdssrv.dll
21-Oct-2002 20:31 5.0.0.759 98,064 Mqmig.exe
26-Mar-2003 16:30 5.0.0.759 265,488 Mqmigrat.dll
26-Mar-2003 16:30 5.0.0.740 222,480 Mqoa.dll
26-Mar-2003 16:30 5.0.0.762 8,464 Mqperf.dll
26-Mar-2003 16:30 5.0.0.774 428,304 Mqqm.dll
26-Mar-2003 16:30 5.0.0.765 102,672 Mqrt.dll
26-Mar-2003 16:30 5.0.0.772 70,928 Mqsec.dll
26-Mar-2003 16:30 5.0.0.769 400,656 Mqsnap.dll
26-Mar-2003 16:30 5.0.0.762 23,824 Mqupgrd.dll
26-Mar-2003 16:30 5.0.0.767 110,352 Mqutil.dll
26-Mar-2003 16:30 5.0.0.748 64,784 Msmq.cpl
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
Additional query words: MSMQ
Keywords: kbhotfixserver kbqfe kbwin2ksp4fix kbbug kbfix kbwin2000presp4fix KB816957
