Article ID: 816950
Article Last Modified on 2/13/2006
APPLIES TO
- Microsoft Office Professional Edition 2003
- Microsoft Office Excel 2003
- Microsoft Office FrontPage 2003
- Microsoft Office Outlook 2003
- Microsoft Office PowerPoint 2003
- Microsoft Office Publisher 2003
- Microsoft Office Word 2003
- Microsoft Office Standard Edition 2003
- Microsoft Office Student and Teacher Edition 2003
- Microsoft Office Small Business Edition 2003
- Microsoft Office Basic Edition 2003
- Microsoft Office Access 2003
SYMPTOMS
When you try to install Microsoft Office 2003, setup fails with an error message similar to one of the following:
When you click OK to clear the error message, you also receive the following error message:
CAUSE
This problem may occur if you try to install Office 2003 to a Universal Naming Convention (UNC) path (for example, \\server\share) or to a mapped drive that is not an internal hard disk.
WORKAROUND
To work around this problem, install Office 2003 to a mapped drive (for example, Z:\Office).
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Additional query words: off2003
Keywords: kbsetup kbwindowsinstaller kberrmsg kbprb KB816950
