Microsoft KB Archive/815377

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Article ID: 815377

Article Last Modified on 10/25/2007



APPLIES TO

  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange 2000 Server Standard Edition
  • Microsoft Exchange 2000 Enterprise Server



SYMPTOMS

You use Microsoft Outlook Web Access (OWA) to post a message to a public folder. The public folder exists on a server that is running either Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003. When you log on to Microsoft Outlook Express, you cannot view the message that you posted to the public folder.

RESOLUTION

Exchange Server 2003

Service pack information

To resolve this problem, obtain Microsoft Exchange Server 2003 Service Pack 1.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003


Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:



The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   10-Jun-2003  11:29  6.5.6980.4      3,618,816  Excdo.dll        
   10-Jun-2003  11:26  6.5.6980.4      2,534,912  Exoledb.dll      
   10-Jun-2003  11:29  6.5.6980.4        522,752  Madfb.dll        

Exchange 2000

Update rollup information

To resolve this problem, obtain the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

870540 Availability of the August 2004 Exchange 2000 Server Post-Service Pack 3 Update Rollup


Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   03-Jun-2003  09:46  6.0.6472.0      3,915,776  Cdoex.dll        
   03-Jun-2003  09:40  6.0.6472.0        827,392  Davex.dll        
   03-Jun-2003  09:38  6.0.6472.0        577,536  Dsaccess.dll     
   03-Jun-2003  08:47  6.0.6472.0        184,320  Dscmsg.dll       
   03-Jun-2003  09:46  6.0.6472.0      3,575,808  Excdo.dll        
   03-Jun-2003  09:38  6.0.6472.0        258,048  Exmime.dll       
   03-Jun-2003  09:40  6.0.6472.0      2,138,112  Exoledb.dll      
   03-Jun-2003  09:36  6.0.6472.0         81,920  Exosal.dll       
   03-Jun-2003  09:40  6.0.6472.0        307,200  Exprox.dll       
   03-Jun-2003  08:39  6.0.6472.0         49,152  Mdbevent.dll     
   03-Jun-2003  09:08  6.0.6472.0      2,285,568  Mdbmsg.dll       
   03-Jun-2003  08:41  6.0.6472.0         32,768  Mdbrole.dll      
   03-Jun-2003  09:38  6.0.6472.0         24,576  Mdbtask.dll      
   03-Jun-2003  09:37  6.0.6472.0      4,648,960  Store.exe        

Note Because of file dependencies, this software update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3).

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


Additional query words: XCCC


Additional query words: ExchangeLegacy:220664 Content Maintenance:36530

Keywords: kbhotfixserver kbexchowa kbqfe kbfix kbbug KB815377