Article ID: 814953
Article Last Modified on 10/25/2007
APPLIES TO
- Microsoft Exchange Server 2003 Standard Edition
- Microsoft Exchange Server 2003 Enterprise Edition
- Microsoft Exchange 2000 Server Standard Edition
SYMPTOMS
If you schedule a reoccurring appointment that occurs over the daylight saving time change by using Microsoft Outlook Web Access (OWA), when you view the appointment by using OWA or Microsoft Outlook, the appointment time may be incorrect. The appointment time is displayed one hour later than the actual scheduled start time.
Example
You are using OWA from a computer with time zone settings of Jerusalem DST for 2003, and you schedule the appointment to start at 2:00 PM. When you view the appointment, the start time is displayed as 3:00 PM instead of 2:00 PM.
Note In OWA, the time zone is set to Jerusalem GMT+2.
RESOLUTION
To resolve this problem, all the Exchange computers in the related time zones must have the fix applied to them.
Microsoft Exchange 2000 Server
Exchange 2000 cumulative rollup information
To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824282 September 2003 Exchange 2000 Server Post-Service Pack 3 Rollup
Exchange 2000 hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Component: OWA
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ----------------------------------------------------------- 21-Mar-2003 00:42 6.0.6443.0 3,915,776 Cdoex.dll 21-Mar-2003 00:34 6.0.6443.0 827,392 Davex.dll 21-Mar-2003 00:31 6.0.6443.0 577,536 Dsaccess.dll 20-Mar-2003 23:32 6.0.6443.0 184,320 Dscmsg.dll 21-Mar-2003 00:42 6.0.6443.0 3,571,712 Excdo.dll 21-Mar-2003 00:31 6.0.6443.0 258,048 Exmime.dll 21-Mar-2003 00:34 6.0.6443.0 2,138,112 Exoledb.dll 21-Mar-2003 00:29 6.0.6443.0 81,920 Exosal.dll 21-Mar-2003 00:34 6.0.6443.0 307,200 Exprox.dll 21-Mar-2003 00:42 6.0.6443.0 524,288 Madfb.dll 20-Mar-2003 23:23 6.0.6443.0 49,152 Mdbevent.dll 21-Mar-2003 00:00 6.0.6443.0 2,285,568 Mdbmsg.dll 20-Mar-2003 23:23 6.0.6443.0 32,768 Mdbrole.dll 21-Mar-2003 00:31 6.0.6443.0 24,576 Mdbtask.dll 21-Mar-2003 00:30 6.0.6443.0 4,644,864 Store.exe
Note Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For more information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 How to obtain the latest Exchange 2000 Server service pack
Microsoft Exchange Server 2003
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Exchange Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 11-Jun-2003 02:29 6.5.6980.4 3,618,816 Excdo.dll 11-Jun-2003 02:26 6.5.6980.4 2,534,912 Exoledb.dll 11-Jun-2003 02:29 6.5.6980.4 522,752 Madfb.dll
To resolve this problem, obtain the latest service pack for Exchange Server 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
836993 How to obtain the latest service packs for Exchange Server 2003
STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Exchange Server 2003 Service Pack 1.
Additional query words: kbExchange2000preSP4septbarFix XCCC
Keywords: kbhotfixserver kbqfe kbenv kbprb kbqfe kbfix kbexchange2000presp4fix kbbug KB814953