Article ID: 814776
Article Last Modified on 2/21/2007
APPLIES TO
- Microsoft Message Queuing 2.0
SYMPTOMS
You may lose recoverable messages if you restart or shut down the receiver.
CAUSE
This issue occurs if Microsoft Message Queuing, also known as MSMQ, 2.0 sends a storage acknowledgement without verifying that it successfully stored the message.
RESOLUTION
Shut down or restart the system by using the menu options in Windows to make sure that recoverable messages work correctly. Recoverable messages may not work if there is a power outage or if the power cord is unplugged. Use transactional messages in those cases.
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
19-Feb-2003 17:24 5.0.0.766 281,360 Mq1repl.dll
04-Feb-2003 15:51 5.0.0.766 14,096 Mq1sync.exe
19-Feb-2003 17:21 5.0.0.769 75,408 Mqac.sys
19-Feb-2003 17:24 5.0.0.760 217,360 Mqads.dll
30-Oct-2002 16:43 5.0.0.761 25,360 Mqbkup.exe
19-Feb-2003 17:24 5.0.0.750 76,560 Mqdscli.dll
19-Feb-2003 17:24 5.0.0.735 41,744 Mqdssrv.dll
21-Oct-2002 20:31 5.0.0.759 98,064 Mqmig.exe
19-Feb-2003 17:24 5.0.0.759 265,488 Mqmigrat.dll
19-Feb-2003 17:24 5.0.0.740 222,480 Mqoa.dll
19-Feb-2003 17:24 5.0.0.762 8,464 Mqperf.dll
19-Feb-2003 17:24 5.0.0.769 427,280 Mqqm.dll
19-Feb-2003 17:24 5.0.0.765 102,672 Mqrt.dll
19-Feb-2003 17:24 5.0.0.759 70,928 Mqsec.dll
19-Feb-2003 17:24 5.0.0.769 400,656 Mqsnap.dll
19-Feb-2003 17:24 5.0.0.762 23,824 Mqupgrd.dll
19-Feb-2003 17:24 5.0.0.767 110,352 Mqutil.dll
19-Feb-2003 17:24 5.0.0.748 64,784 Msmq.cpl
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
Keywords: kbhotfixserver kbqfe kbwin2ksp4fix kbbug kbfix kbwin2000presp4fix KB814776
