Microsoft KB Archive/814691

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Article ID: 814691

Article Last Modified on 11/21/2006



APPLIES TO

  • Microsoft Internet Information Services 5.0



SYMPTOMS

When performing a deployment or synchronization of Web site applications by using Application Center, Internet Information Services (IIS) may crash with an access violation in Inetinfo.exe.

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack


Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   -----------------------------------------------------------
   12-Feb-2003  21:08  5.0.2195.6664     337,168  Asp.dll          
   12-Feb-2003  21:08  5.0.2195.6620     299,792  Fscfg.dll        
   12-Feb-2003  21:08  5.0.2195.6620       8,464  Ftpctrs2.dll     
   12-Feb-2003  21:08  5.0.2195.6620       6,416  Ftpmib.dll       
   12-Feb-2003  21:08  5.0.2195.6620       9,488  Httpmib.dll      
   12-Feb-2003  21:08  5.0.2195.6628      13,584  Infoadmn.dll     
   12-Feb-2003  21:08  5.0.2195.6664     248,592  Infocomm.dll     
   12-Feb-2003  21:08  5.0.2195.6664      62,736  Isatq.dll        
   12-Feb-2003  21:08  5.0.2195.6620       7,440  W3ctrs.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

Keywords: kbqfe kbother kbprb kbwin2ksp4fix kbhotfixserver KB814691