Article ID: 812714
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 3
- Microsoft Windows 2000 Service Pack 3
SYMPTOMS
After you use Registry Editor to enable non-administrator users to monitor Windows NT 4.0 and Windows 2000 servers remotely by using Performance Monitor, both the logical and the physical disk counters are not available.
CAUSE
This problem occurs because of the various security fixes in Windows 2000 Service Pack 3 (SP3).
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to obtain the latest Windows 2000 service pack
Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
16-Feb-2003 16:30 5.0.2195.6613 124,176 Adsldp.dll
16-Feb-2003 16:30 5.0.2195.6601 130,832 Adsldpc.dll
27-Feb-2003 16:14 5.0.2195.6667 62,736 Adsmsext.dll
27-Feb-2003 16:14 5.0.2195.6673 378,640 Advapi32.dll
16-Feb-2003 16:30 5.0.2195.6611 49,936 Browser.dll
16-Feb-2003 16:30 5.0.2195.6663 135,952 Dnsapi.dll
16-Feb-2003 16:30 5.0.2195.6663 96,528 Dnsrslvr.dll
27-Feb-2003 16:14 5.0.2195.6673 45,840 Eventlog.dll
16-Feb-2003 16:30 5.0.2195.6627 148,240 Kdcsvc.dll
20-Feb-2003 16:11 5.0.2195.6666 204,560 Kerberos.dll
02-Dec-2002 19:09 5.0.2195.6621 71,888 Ksecdd.sys
24-Jan-2003 14:40 5.0.2195.6659 509,712 Lsasrv.dll
24-Jan-2003 14:41 5.0.2195.6659 33,552 Lsass.exe
05-Feb-2003 08:59 5.0.2195.6662 109,328 Msv1_0.dll
16-Feb-2003 16:30 5.0.2195.6601 312,592 Netapi32.dll
16-Feb-2003 16:30 5.0.2195.6627 360,720 Netlogon.dll
27-Feb-2003 16:14 5.0.2195.6672 929,552 Ntdsa.dll
27-Feb-2003 16:14 5.0.2195.6666 392,464 Samsrv.dll
27-Feb-2003 16:14 5.0.2195.6672 131,344 Scecli.dll
27-Feb-2003 16:14 5.0.2195.6671 306,448 Scesrv.dll
10-Feb-2003 15:22 5.0.2195.6663 166,912 Sp3res.dll
12-Feb-2003 15:43 5.3.16.3 6,656 Spmsg.dll
12-Feb-2003 15:46 5.3.16.3 87,552 Spuninst.exe
16-Feb-2003 16:30 5.0.2195.6601 51,472 W32time.dll
16-Aug-2002 05:32 5.0.2195.6601 57,104 W32tm.exe
27-Feb-2003 16:14 5.0.2195.6666 125,200 Wldap32.dll
24-Feb-2003 15:24 5.0.2195.6659 509,712 Lsasrv.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server product
Keywords: kbbug kbfix kbwin2000presp4fix kbqfe kbwin2ksp4fix kbhotfixserver KB812714
