Article ID: 811627
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
SYMPTOMS
You click to select the Smooth edges of screen fonts check box on the Effects tab of the Display Properties dialog box on a Windows 2000-based computer, but you find that the Smooth edges of screen fonts check box is unexpectedly cleared after Group Policy is refreshed.
CAUSE
This problem may occur when Group Policy settings for the user who is currently logged on to the computer is refreshed. This problem may occur if either of the following conditions is true:
- A background refresh of Group Policy settings for the user who is currently logged on to the computer occurs.
-or-
- You run the secedit /refreshpolicy user_policy /enforce command to immediately refresh Group Policy settings.
In this situation, the refresh operation incorrectly clears the Smooth edges of screen fonts check box, if it is selected.
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-----------------------------------------------------------
16-Dec-2002 16:35 5.0.2195.6148 42,256 Basesrv.dll
16-Dec-2002 16:35 5.0.2195.5907 222,992 Gdi32.dll
16-Dec-2002 16:35 5.0.2195.6137 709,392 Kernel32.dll
16-Dec-2002 16:35 5.0.2195.6158 333,072 Msgina.dll
11-Dec-2002 17:32 5.0.2195.6157 155,136 Sp3res.dll
16-Dec-2002 16:35 5.0.2195.6097 379,664 User32.dll
16-Dec-2002 16:35 5.0.2195.6140 370,960 Userenv.dll
16-Dec-2002 16:33 5.0.2195.6160 1,643,504 Win32k.sys
09-Dec-2002 16:26 5.0.2195.6154 181,008 Winlogon.exe
16-Dec-2002 16:35 5.0.2195.6097 243,472 Winsrv.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 4.
Keywords: kbhotfixserver kbqfe kbwin2ksp4fix kbwin2000presp4fix kbfix kbbug KB811627
