Microsoft KB Archive/79518

Microsoft Knowledge Base

Unable to Access WordArt in Publisher

Last reviewed: November 14, 1994
Article ID: Q79518

The information in this article applies to:

• Microsoft Publisher version 1.0

SUMMARY

When you receive the error message

   Microsoft Publisher is unable to handle a request from the
   PageWizard. Something may not be created correctly as a result.

followed by the error message

   This PageWizard could not run the WordArt program; and will be
   unable to add the WordArt text it needs to.

this indicates that WordArt is not properly installed in the system, it is not being recognized, or that it has been deleted.

This message could occur for several reasons:

WordArt was not installed in the MSAPPS subdirectory because of insufficient disk space, or WordArt has been deleted accidentally.

If this is the case, free some disk space on the disk drive containing the WINDOWS directory and run the Publisher Setup again, selecting the following options:

a. Select Custom Setup.

b. Select to install Program Files only.

The WordArt files were copied incorrectly upon installation.

The WordArt directory should contain the following files:

      WORDART.EXE      37456      9-15-91
      WORDART.HLP      74783      9-15-91
      FONTFX.DLL       42496      9-15-91
      FONTFX.FNT      385536      9-15-91

   If file sizes do not match, follow steps a and b above to
   reinstall WordArt from the Publisher Setup disks. (Note: It
   is possible to have different file dates because WordArt is also
   shipped with Word for Windows 2.0, but the file sizes are the same.)

The Registration Database (REG.DAT) has become corrupted.

The Registration Database contains information about the OLE Servers on the system.

To re-create the Registration Database, follow these steps:

a. From the command prompt, change to the WINDOWS directory by

      typing:

      cd\windows

b. Type the following at the command prompt:

         rename reg.dat reg.old

   c. Run Windows and start the Program Manager.

   d. From the File menu, choose Run.

   e. In the Command Line box, type:

         regload mspub.reg

KBCategory: kbsetup kberrmsg KBSubcategory: pub10 Additional reference words: errmsg err msg w_wordart fail THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Last reviewed: November 14, 1994 ©1997 Microsoft Corporation. All rights reserved. Legal Notices.