Microsoft KB Archive/48252

From BetaArchive Wiki
The printable version is no longer supported and may have rendering errors. Please update your browser bookmarks and please use the default browser print function instead.

Display Problems with the STB Auto VGA Card and Word

PSS ID Number: Q48252 Article last modified on 11-02-1994

5.00

MS-DOS

SUMMARY

Word version 5.00 customers have reported the following display problems on computers that use an STB (Simply The Best) Auto VGA card:

  1. Screen corruption when moving the mouse
  2. No screen displayed when in graphics mode or using the Print preView command

STB has confirmed that there is a BIOS problem with its 8-bit VGA card, and is currently working with the BIOS chip manufacturer to provide a solution to the problem. Only the STB Auto VGA card (a low-end, 8-bit card) shows these problems.

If you are having similar problems with Word 5.00 and the STB Auto VGA card, contact STB technical support at (214) 234-8750 to obtain information about the BIOS upgrade.

The Word 5.00 Setup program creates a video driver file (SCREEN.VID) for proper video display in text and graphics mode on a computer. For computers that use a VGA graphics card, SCREEN.VID should have a file size of 13,393 to 13,434 bytes.

KBCategory: kbsetup kbhw KBSubcategory: Additional reference words: ============================================================================= Copyright Microsoft Corporation 1994.