Microsoft KB Archive/48252
Display Problems with the STB Auto VGA Card and Word
PSS ID Number: Q48252 Article last modified on 11-02-1994
Word version 5.00 customers have reported the following display problems on computers that use an STB (Simply The Best) Auto VGA card:
- Screen corruption when moving the mouse
- No screen displayed when in graphics mode or using the Print preView command
STB has confirmed that there is a BIOS problem with its 8-bit VGA card, and is currently working with the BIOS chip manufacturer to provide a solution to the problem. Only the STB Auto VGA card (a low-end, 8-bit card) shows these problems.
If you are having similar problems with Word 5.00 and the STB Auto VGA card, contact STB technical support at (214) 234-8750 to obtain information about the BIOS upgrade.
The Word 5.00 Setup program creates a video driver file (SCREEN.VID) for proper video display in text and graphics mode on a computer. For computers that use a VGA graphics card, SCREEN.VID should have a file size of 13,393 to 13,434 bytes.
KBCategory: kbsetup kbhw KBSubcategory: Additional reference words: ============================================================================= Copyright Microsoft Corporation 1994.