Microsoft KB Archive/45628

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Mac Wkst: Graphic Images Not Saved as a File

Article ID: 45628

Article Last Modified on 10/30/2006


  • Microsoft Mail for Appletalk Networks 3.0
  • Microsoft Mail for Appletalk Networks 3.1

This article was previously published under Q45628


After you save a graphic message from Microsoft Mail using the Save As button in the Read Image window, the graphic does not appear in the resulting document when it is opened in a word processor.

The graphic does not appear because Microsoft Mail saves files in text format; that is, only alphanumeric characters are saved. Because a graphic is not a text character, it is lost when the mail message is saved. This is true for the default Mail Image form or for any other customized form that contains graphic objects.

To save a graphic, copy it into the Clipboard, then paste the Clipboard contents into the Scrapbook or into an application that accepts the graphic. Microsoft Word, Microsoft Works, Microsoft File, Microsoft PowerPoint, and Microsoft Write will accept a graphic from the Clipboard.


Mail messages are saved in text format because this format can be read by a large number of word-processing programs. This feature makes Mail compatible with a large software base.

Additional query words: 3.00 3.10

Keywords: KB45628