Article ID: 331596
Article Last Modified on 11/29/2007
APPLIES TO
- Microsoft Internet Explorer 6.0
- Microsoft Internet Explorer 5.01
This article was previously published under Q331596
SYMPTOMS
When you download a Microsoft Excel file that uses HTTP compression (gzip-encoded) in Internet Explorer, if you open the file, the data is truncated. However, if you save the file to disk and then open the file using Excel, all the data is present. This problem does not occur if the file is not gzip-encoded .
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Internet Explorer service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Internet Explorer 5.01 SP2 and SP3
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ---------------------------------------------------------------- 05-Nov-2002 2:05:28 5.0.3511.500 453,392 Urlmon.dll
Internet Explorer 6.0
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ---------------------------------------------------------------- 30-Oct-2002 3:46:10 6.0.2722.3000 481,280 Urlmon.dll
Internet Explorer 6.0 SP1
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ---------------------------------------------------------------- 21-Oct-2002 3:06:08 6.0.2800.1129 483,328 Urlmon.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
Additional query words: compression "loss of data"
Keywords: kbhotfixserver kbqfe kbwin2ksp4fix kbsecurity kburlmon kbhttp kbinetdev kbbug kbfix KB331596
