Article ID: 329956
Article Last Modified on 10/11/2005
APPLIES TO
- Microsoft ASP.NET 1.0
This article was previously published under Q329956
SYMPTOMS
During a time of inactivity, the following entry may appear in the Application Event log:
-or-
You may note that memory consumption has increased in the Inetinfo.exe process.
CAUSE
The deadlock condition and the increased memory consumption occur because ASP.NET does not remove requests from its internal request table. This occurs because a client has disconnected from the request. The following are a few common actions that might cause a client request to become disconnected:
- A user closes the browser during a request.
- A user clicks Stop during a request.
- A user clicks a link before the page loads completely.
NOTE: This problem occurs when ASP.NET runs under Secure Sockets Layer (SSL). Some ISAPI Filters can cause this problem, also. This problem occurs more frequently on sites that have users who have slow connections.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next .NET Framework service pack that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
02-Oct-2002 23:48 1.0.3705.364 196,608 Aspnet_isapi.dll
02-Oct-2002 23:40 19,332 Aspnet_perf.ini
02-Oct-2002 16:40 19,206 Aspnet_perf2.ini
02-Oct-2002 23:48 1.0.3705.364 24,576 Aspnet_regiis.exe
02-Oct-2002 23:48 1.0.3705.364 28,672 Aspnet_wp.exe
20-Aug-2002 02:32 15 Smartnav.htm
23-Aug-2002 03:23 8,800 Smartnav.js
10-May-2002 21:16 7,003 Smartnavie5.js
03-Oct-2002 10:58 1.0.3705.364 1,187,840 System.web.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
For more information about how to troubleshoot deadlocks in ASP.NET, see the following article in the Microsoft Knowledge Base:
325947 Event ID 1003 with ASP.NET Deadlock
Keywords: kbbug kbfix kbqfe kbnetframe100presp3fix kbhotfixserver KB329956
