Microsoft KB Archive/329821

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Knowledge Base


Known video issues in Links 2003

Article ID: 329821

Article Last Modified on 10/26/2007



APPLIES TO

  • Microsoft Links 2003 Championship Edition
  • Microsoft Links 2003
  • Microsoft Links 2003 Championship Edition



This article was previously published under Q329821

SUMMARY

This article describes known video-related issues that you may experience when you play Links 2003. This article first describes general video-related issues, and then describes issues that have only been known to occur with specific types of video hardware.

MORE INFORMATION

General video issues

Download and install the Links 2003 update

The Links 2003 update addresses many video issues. To download and install the update, or for more information about the update, visit the following Microsoft Web site:

Note To download the Links 2003 Update version 1.02 from this Web site, type Links 2003 in the Keywords box under Search for a Download, and then click Go.

  • When you use a PCI video adapter, you may experience performance problems. To resolve this issue, upgrade to a faster PCI video adapter or an AGP video adapter.


Note AGP video adapters are designed to be faster than PCI adapters, and more efficient with 3D graphics.

  • When the anti-aliasing feature is enabled, you may see graphical abnormalities such as a missing golfer, or an unexpected switch to Heads Up Display (HUD).


Note When you enable the anti-aliasing feature, the video adapter renders the image at a resolution that is two to four times larger than the current screen resolution, and then it reduces the resolution of the image to match the current screen resolution. This softens the jagged edges of any diagonal lines in the image, but it also can significantly slow down your frame rate.

  • When you try to use Links 2003 in Window mode, you may experience slower game play than in Full-Screen mode. This behavior may occur if your video adapter does not have enough video memory to support both your desktop resolution and the resolution of Links 2003 in a window. To resolve this issue, lower your desktop screen resolution. To do so:
    1. In Control Panel, double-click Display.
    2. Click the Settings tab.
    3. Drag the Screen resolution slider to a lower resolution level.
    4. Click Apply, and then click OK.
  • Leader boards may not render correctly from a distance when you play in 16-bit color. This behavior may occur with TNT2 and a GeForce 2 video adapters.
  • When you play Links 2003, you may find that golfer animations are missing from the game. For example, the golfer is not displayed in the Create Player wizard when you try to create a new player, or the golfer is not displayed on the course. This behavior can occur if the video driver for your video adapter is outdated. To resolve this behavior, install the latest video driver that is available for your video adapter. Contact your hardware manufacturer for more information about how to do this or to ask about the latest drivers for your video adapter.

For more information about how to troubleshoot sound-related issues, click the following article number to view the article in the Microsoft Knowledge Base:

812394 How to troubleshoot sound-related issues


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Make sure that your video hardware meets the game requirements

If a video adapter does not meet the game requirements, you may receive an error message that is similar to one of the following error messages:

3D acceleration is disabled.

Links is running without 3D acceleration. You cannot start a game without 3D acceleration. To change your setting, click on Options, then on Graphics Settings. You may need to update your video driver or upgrade to a better video card. To resolve this issue, enable DirectDraw and Direct3D.

To enable DirectDraw or Direct3D, run the DirectX Diagnostic Tool (Dxdiag.exe):

  1. Click Start, click Run, type dxdiag in the Open box, and then click OK.
  2. On the Display tab, make sure that DirectDraw acceleration and Direct3D acceleration are enabled. If they are not enabled, enable them.
  3. If multiple video adapters are installed in your computer, make sure that DirectDraw acceleration and Direct3D acceleration are enabled on all video adapters.


Note If the DirectDraw option is unavailable, your video adapter may not be DirectX compatible.

To check the DirectDraw Interface (DDI) version:

  1. Click Start, click Run, type dxdiag In the Open box, and then click OK.
  2. Click Save All Information to save a Dxdiag.txt report file.
  3. Click Desktop, and then click Save.
  4. Double-click the Dxdiag.txt file on your desktop, and then locate the "Display Devices" section.
  5. Find the "DDI Version" line.
  6. This line must read 8 (or higher) for Links 2003 to function correctly. If this value is lower than 8, download new drivers for your video adapter, or upgrade to a new video adapter.

To verify that the video adapter contains enough memory:

  1. Click Start, click Run, type dxdiag, and then click OK.
  2. On the Display tab, verify that the approximate total memory is equal to or greater than 16 megabytes (MB). The video adapter must have a minimum of 16 MB for Links 2003 to function correctly. If it does not, upgrade your video adapter.

Note Because of video memory that may be in use at the time you run the DirectX Diagnostic Tool (Dxdiag.exe), this line may read less than the actual total. For example, 7.5 MB may appear when you have an 8.0 MB video adapter.

To identify your video adapter:

  1. Click Start, click Run, type dxdiag in the Open box, and then click OK.
  2. Click the Display or Display 1 tab.
  3. Under Name, note the model of your video adapter.

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Hardware-specific video issues

This portion of this article describes hardware-specific video issues.

NVIDIA

General

We recommend that you download and install the latest drivers for your video adapter before you play Links 2003. For information about how to do so, visit the following NVIDIA Web site:

Issue 1

When you start or play a game, or when you try to load a course, you may receive the following error message:

Links 2003 has encountered a problem and needs to close. We are sorry for the inconvenience.

When you click click here on the error message to view the error report, you receive an error signature that is similar to one of the following, where xxxxxxxx is a string of alphanumeric characters:

Error Signature AppName AppVer ModName ModVer Offset Linksmmiii.exe 22.7.8.241 linksmmiii.exe 6.1.8637.0 xxxxxxxx

AppName AppVer ModName ModVer Offset Linksmmiii.exe 22.7.8.241 msvcrt.dll 6.1.8637.0 xxxxxxxx

This issue may occur if the following conditions are true:

  • Your computer uses a video adapter that is based on the NVIDIA graphics chipset.
  • The driver for your video adapter is outdated.

To resolve this issue, download and install the latest video card drivers. If your computer has Nvidia card drivers installed, visit the following Nvidia Web site to download the latest drivers:

To find out what type of video adapter is installed on your computer, watch the "Show me how" video. To do this, visit the following Microsoft Web site:

To view more "Show me how" videos, visit the following Microsoft Web site:

Issue 2

When you start or play Links 2003, you may experience one of the following:

  • The game may stop responding ("hang") during game play.
  • The game may stop responding while rendering.
  • Game performance may be slow (choppy). To resolve this issue, reduce the amount of video memory used by the game:
    1. Start Links 2003, and then click Options.
    2. Click Graphics Settings, click to clear the Dynamic Camera enabled check box.
    3. Move the Picture Quality slider to Low (all the way to the left).
    4. Click OK.
    5. Test the game.

Issue 3

When you play Links 2003, the golfer image may be distorted while you are swinging. To resolve this issue, disable the Dynamic Camera view. To do this, follow these steps:

  1. Start Links 2003, and then click Options.
  2. Click Graphics Settings, click to clear the Dynamic Camera enabled check box, and then click OK.
  3. Test the game.

If you disable the Dynamic Camera view and then make changes to the main Camera view, such as minimizing or maximizing, the golfer image will become distorted again. If this issue occurs, end the round and start a new round to make the golfer image appear correctly.

Issue 4

When you play Links 2003, the ball and aiming markers are not visible in the Top Cam view. This issue occurs even after you disable the Dynamic Camera view. To work around this issue, open another Camera view. After you open a different camera view, such as the Side Cam view, the ball and the aiming marker will be visible in the Top Cam view. After this shot is completed and the next screen is rendered, the issue with Top Cam will reappear. Close and open the Side Cam view or another camera view again.



Issue 5

When you try to move the Top Cam window, the camera view may freeze. You can move the Window after a couple of tries.



Issue 6

After you set the power and swing settings, the game freezes periodically before displaying the swing. This issue occurs when the Dynamic Camera view is enabled and any option other than Show Smart view is selected.



NVIDIA GeForce4 460 Go


If your computer uses an NVIDIA Geforce 460 Go video adapter, you may find that the game does not recognize that you have a 3D accelerator. This behavior occurs if the Videocard.txt file does not contain an entry for the video adapter. To resolve this behavior, add an entry for the NVIDIA Geforce 460 Go to the Videocard.txt file. To do so:

  1. Determine the DeviceID for your video adapter in the Dxdiag.txt file:
    1. Click Start, click Run, type dxdiag in the Open box, and then click OK. The Microsoft DirectX Diagnostic Tool starts.
    2. Click Save All Information.
    3. In the Save As dialog box, click Desktop, verify that the file name that appears in the File name box is Dxdiag.txt, and then click Save.
    4. Click Exit to quit the DirectX Diagnostic Tool.
    5. On your desktop, double-click the Dxdiag.txt file that you saved in step 1d.
    6. Under the Display Devices section, locate and note or copy the Device ID value. For example, 0x0177.
    7. On the File menu, click Exit to quit Notepad.
  2. Add the DeviceID entry for the NVIDIA GeForce 460 Go video adapter to the Videocard.txt file:
    1. Open the Videocard.txt file. The Videocard.txt file is located in the following folder, where drive is the drive where Links 2003 is installed:

      drive:\Program Files\Microsoft Games\Links 2003

    2. Locate the following line: "Vendor = 0x10b4 "Nvidia". This line identifies the beginning of the NVIDIA device listing section.
    3. Scroll to the end of the NVIDIA device listing section. The last entry in this section should be the following:

      0x02a0 = "Geforce3 XBOX" NoCopyZInVidMem

    4. Create an entry for your video adapter at the end of the NVIDIA device listing section that begins with the Device ID value that you determined in step 1g from the Dxdiag.txt file.

      For the NVIDIA Geforce 460 Go, the line will read:

      0x0177 = "Geforce4 Go 460" RenderEqualZ

      For other integrated GeForce 4 based chipsets, you may also add the following lines:

      0x01F0 = "GeForce4 MX Integrated GPU" RenderEqualZ

      0x0181 = "GeForce4 MX Integrated GPU A" RenderEqualZ”

    5. On the File menu, click Save, and then quit Notepad.

Note In some cases you may have to start Links 2003 in a windowed mode to make the new entries active.

To do so, follow these steps:

  1. After you update the file, click Options, click Graphic Setting, and then set the game to windowed mode.
  2. When you are prompted to restart the game, click OK.
  3. When the game restarts, go back to Graphics Settings.


The video card should now be listed correctly in the upper left corner.

  1. Set the game back to full screen mode, and then the game should now work correctly.
PNY GeForce4 MX 420



When you try to use the default drivers for the PNY GeForce4 MX 420 (64 MB) video adapter, you may see rendering problems such as shadows and transparencies that are clipping and flickering. To resolve this issue, download and install the latest Detonator drivers from the following NVIDIA Web site:

Elsa Gloria II



When you try to use the Elsa Gloria II NVIDIA Quadro adapter with Microsoft Windows 2000 in 32-bit mode, the black portions of menus and game play screens may render opaque. To resolve this issue, download and install the latest drivers for your video adapter. For information about how to do so, visit the following NVIDIA Web site:

GeForce 4 Ti 4200



When you try to use the GeForce 4 Ti 4200 128 MB video adapter with the 2742 drivers from NVIDIA, Links 2003 may not recognize that a 3D adapter is installed. To resolve this issue, download and install the latest drivers for your video adapter. For information about how to do so, visit the following NVIDIA Web site:

Maxi Gamer Cougar



You may experience problems getting the Maxi Gamer Cougar 32M to work properly with Links 2003. To resolve this issue, download and install the latest drivers for your video adapter. For information about how to do so, visit the following NVIDIA Web site:

Guillemot Maxi Gamer Xentor 32



If you try to use the retail-released version of drivers for this video adapter, you may not be able to continue past the Main Menu screen. To resolve this issue, download and install the latest drivers for your video adapter. For information about how to do so, visit the following Guillemot Web site:

Creative Graphics Blaster Riva TNT



The Creative Graphics Blaster Riva TNT may not work properly with Links 2003. To resolve this issue, download and install the latest drivers for your video adapter. For information about how to do so, visit the following NVIDIA Web site:

VisionTek GeForce3



When you try to use the retail-released version of drivers for your VisionTek GeForce3 video adapter in Microsoft Windows XP in 16-bit color, the legs of the golfer may not appear. To resolve this issue, download and install the latest drivers for your video adapter. For information about how to do so, visit the following NVIDIA Web site:

AOpen PA-256MX



You may experience problems when you try to start a game while you are using the AOpen PA-256MX drivers with 32-bit color. To resolve this issue, obtain and install the most recent AOpen drivers.

AOpen PA-3000+



When you try to use the AOpen Pa-3000+ video adapter, the background behind the menus may appear in black. To resolve this issue, obtain and install the latest drivers for the AOpen Pa 3000+ video adapter.

AOpen PA-3000



When you try to use the retail-released version of drivers for your AOpen PA-3000 video adapter in Microsoft Windows Millennium Edition (Me), Links 2003 may stop responding (hang). To resolve this issue, obtain and install the latest drivers for your video adapter.

Asus V-6800



When you try to use the retail-released version of drivers for your Asus V-6800 video adapter in Windows Millennium Edition in 32-bit display mode, the golfer animation may be rendered over the menus. To resolve this issue, download and install the most recent Asus or NVIDIA drivers.

Asus V-7700



The Asus V-7700 32 MB video adapter may not work correctly with Links 2003. To resolve this issue, download and install the latest drivers for your video adapter. For information about how to do so, visit the following NVIDIA Web site:

Asus V-8200 Deluxe



When you try to play Links 2003 with your Asus V-8200 Deluxe video adapter, Links 2003 may stop responding (hang). To resolve this issue, download and install the latest drivers for your video adapter. For information about how to do so, visit the following NVIDIA Web site:

Asus V3400Game



When you try to use the Asus V3400Game video adapter, Links 2003 may not start. To resolve this issue, download and install the latest drivers for your video adapter. For information about how to do so, visit the following NVIDIA Web site:

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ATI

Note If you are using older ATI CATALYST RADEON drivers, the golfer image and the menu items may appear distorted with symptoms such as lines through the golfer while the background items may be displayed correctly. To resolve this issue, download and install the most recent ATI video drivers.

If the issue continues to occur, disable and re-enable the speed settings under the SMARTGART tab for the video driver and change the AGP Speed settings:

  1. Right-click your desktop, and then click Properties.
  2. Click the Settings tab, and then click Advanced.
  3. Click the SMARTGART tab.
  4. Move the AGP Speed Settings Slider to Off.
  5. Click Apply, and then click OK.
  6. Restart the computer.
  7. Repeat steps 1 through 5, and then move the AGP Speed Settings Slider to 4X.
ATI Radeon 7000, 7200, 8500, or IGP



When you start or play the game, you may receive the following error message:

STOP : FAILED (0x88760037 - DDERR_EXCEPTION) - Blt(Dest=0x37e4d08 at complete, Src=0x3785300 at complete Flags:WAIT )

To resolve this issue, visit the following ATI Web site to download and install the latest available drivers:

To work around this issue, disable AGP Texture Acceleration in the DirectX Diagnostic Tool:

  1. Click Start, click Run, type dxdiag in the Open box, and then click OK.
  2. Click the Display tab.
  3. Under DirectX Features, next to AGP Texture Acceleration, click Disable.
  4. When you receive the following warning, click OK:

    This will disable usage of AGP (Acceleration Graphics Port) for all display devices on your system which support it.

  5. Click Exit.
ATI Radeon 9000 or ATI Radeon 9600



If your computer uses an ATI Radeon 9000 video adapter, you may find that the game appears “choppy” and performance is slower than you expect. If your computer uses an ATI Radeon 9600 video adapter, Links 2003 may not recognize it. To resolve this behavior, visit the following Microsoft Web site to download and install the latest Links 2003 update:

Note To download the Links 2003 Update version 1.02 from this Web site, type Links 2003 in the Keywords box under Search for a Download, and then click Go.

ATI Radeon 7500 64M



When you try to play Links 2003 with the retail-released version of drivers for your ATI Radeon 7500 video adapter, Links 2003 may stop responding. To resolve this issue, download and install the latest ATI drivers.

ATI Radeon DDR



When you try to play Links 2003 with the ATI Radeon DDR video adapter with Microsoft Windows 98 Second Edition, the line between separate terrain types may appear black. To resolve this issue, download and install the most recent ATI video drivers.

ATI Rage Fury Maxx



When you try to play Links 2003 with the ATI Rage Fury Maxx video adapter, you may see slow game play. To resolve this issue, download and install the most recent ATI video drivers.

ATI Rage 128 Ultra



When you try to start Links 2003, you may receive the following error message:

Stop: Could not create restore surface

To resolve this issue, visit the following ATI Web site to download and install the latest Powered by ATI reference Rage 128 PRO drivers:

If the issue continues to occur, toggle the AGP Texture Acceleration off and then on:

  1. Click Start, click Run, type dxdiag in the Open box, and then click OK.
  2. Click the Display tab.
  3. Under DirectX Features, next to AGP Texture Acceleration, click Disable. When you receive the following warning, click OK: This will disable usage of AGP (Acceleration Graphics Port) for all display devices on your system that support it.
  4. Click Enable next to AGP Texture Acceleration to enable it.
  5. Click Exit, and then start the game.

Note If you experience issues after you upgrade your video adapter driver to the CATALYST RADEON version 3.2 driver, you may have to remove version 3.2, and then install version 3.0. For information about how to do so, visit the following ATI Web site:

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Note If you experience issues after you upgrade your video adapter driver to the latest CATALYST RADEON driver, you may have to remove the version, and then install version 3.2. For information about how to do this, visit the ATI Web site.

ATI Radeon 9200



When you are running Links 2003, you may experience one of the following symptoms:

  • The game runs very slowly.
  • The graphics are choppy.
  • The ball movement is slow.

To resolve the issue, use the following methods.

Method 1: Switch resolution in the game to 800X600X32

To do so, follow these steps:

  1. On the Links startup screen, click Options.
  2. Click Graphics Settings.
  3. Under Display Mode, click 800 x 600 32 bit.
  4. Click OK, and then click the Back button.
  5. Test the game. If the issue continues to occur, go to the next method.

Method 2: Edit Videocard.txt file

To edit the Videocard.txt file, locate the device ID. To do so, follow these steps:

  1. Click Start, and then click Run.
  2. In the Open box, type Dxdiag, and then click OK.
  3. Click Save All Information.
  4. In the Save In box, click Desktop, and then click Save.
  5. Click Exit.
  6. Open the DxDiag.txt file on your desktop, and then under the Display Devices section, find Device ID and Vendor ID and note it down on a piece of paper.

To edit the Videocard.txt file, follow these steps:

  1. Click Start, and then click Search, click For Files or Folders.
  2. Click All files or folders on the left side.
  3. In the All or Part of the File Name box, type videocard.txt.
  4. Click Search Now.
  5. Locate the following line:

    Vendor = 0x1002 "ATI"

    This is the beginning of the ATI device listing.
  6. Scroll to the end of the ATI device listing.

    The last device that is noted in this section should be 0x5656 = "Mach 64" followed by the lines "BrokenAlphaTest" and "TextureOffset".
  7. Create an additional line under this section, starting with the Device ID copied down from the Dxdiag.txt file.

    The listing should appear like this (the device ID in this example is 0x5961):

    0x5961 = "Radeon 9200" NoCopyZInVidMem

  8. Save the changes, and then close the file.
  9. Start Links 2003.

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Run Links 2003 in Safe Mode

For Windows XP and Windows 2000, follow these steps:

  1. Click Start, click All Programs, and then point to Microsoft Games.
  2. Click Links 2003, and then click Links 2003 Safe Mode.

For Windows 98 and Windows Millennium Edition (Me), follow these steps:

  1. Click Start, click Programs, and then point to Microsoft Games.
  2. Click Links 2003, and then click Links 2003 Safe Mode.

Diamond Viper

Diamond Viper Z200


When you try to use a Diamond Viper Z200 (S3 Savage 2000) video adapter with Windows 98 Second Edition, the Top Cam may be completely black. There is no known resolution for this behavior. Contact your video adapter manufacturer for more information.

  • When you try to use a Diamond Viper Z200 (S3 Savage 2000) video adapter with Windows 98 Second Edition, the menu screens may be divided into boxes. There is no known resolution for this behavior. Contact the manufacturer for more information about this problem.
  • When you try to use any drivers for your Diamond Viper Z200 (S3 Savage 2000) video adapter with Windows 98 Second Edition, Links 2003 may stop responding. Contact the manufacturer for more information about this behavior.
Diamond Viper 11 Z200


When you try to use any drivers on Diamond Viper 11 Z200 with Windows Millennium Edition, you may see problems with the swing gauge when the Post Shot Selection dialog box appears. There is no known resolution for this behavior. Contact your video adapter manufacturer for more information about this behavior.

Diamond Viper V550


When you try to use the retail-released version of drivers for your Diamond Viper V550 video adapter, some of the course foliage may be rendered improperly or not appear at all. To resolve this issue, obtain and install the latest drivers for your video adapter. For information about how to do so, visit the following Diamond Web site:

Diamond Viper 770


You may experience problems getting the Viper 770 with Links 2003. To resolve this issue, install the latest NVIDIA drivers for the adapter from the following NVIDIA Web site:

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Hercules

Hercules 3D Prophet


When you try to use the Hercules 3D Prophet video adapter with Links 2003 in 32-bit display mode, you may lose functionality in Links 2003. To resolve this issue, obtain and install the latest drivers for your video adapter. For information about how to do so, visit the following Hercules Web site:

Hercules 3D Prophet II


When you try to use the Hercules 3D Prophet II video adapter, you may experience loss in functionality in Links 2003. To resolve this issue, obtain and install the latest drivers for your video adapter. For information about how to do so, visit the following Hercules Web site:

Prophet 3D 4500


The Prophet 3D 4500 is based on the Kyro II chipset, and this chipset is not supported by Links 2003.back to the top

Intel

Intel 815
  • When you try to use an Intel 815 video adapter with Microsoft Windows XP, the swing indicator in the Post Shot Selection screen may be damaged. There is no known resolution for this behavior.
  • When you try to use an Intel 815 video adapter, Links 2003 may not run in a window. There is currently no resolution for this behavior.

For information about how to obtain and install the latest drivers for your video adapter, visit the following Intel Web site:

Intel 845, 865, and 915


When you try to use an Intel 845, 865, or 915 video adapter, you may see graphical damage. Additionally, the golfer may be missing. There is currently no resolution for this behavior. For information about how to obtain and install the latest drivers for your video adapter, visit the following Intel Web site:

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KYRO

Kyro II


The Kyro II video adapter is not supported by Links 2003.

Kyro Power VR

The Kyro Power VR video adapter is not supported by Links 2003.

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Matrox

Matrox G200


When you try to use the Matrox G200, you may see problems with blending seams. To resolve this issue, obtain and install the latest drivers for your video adapter.

Matrox Marvel G400


When you try to use the Matrox Marvel G400 video adapter with Windows Millennium Edition (Me), Links 2003 may stop responding on startup. To resolve this issue, obtain and install the latest drivers for your video adapter.

Matrox Millennium G400


When you try to use the retail-released version of drivers for your Matrox Millennium G400 with Windows 98 Second Edition in 16-bit color, golfer body parts may disappear. To resolve this issue, obtain and install the latest drivers for your video adapter.

Matrox Millennium G450


When you try to use the retail-released version of drivers for your Matrox Millennium G450 with Windows Millennium Edition (Me), the screen may appear black on startup. To resolve this issue, obtain and install the latest drivers for your video adapter.

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S3

S3 Supersavage
  • When you try to use the S3 Supersavage chip set in a Toshiba Tecra 9000 laptop computer, Links 2003 may not run on the laptop screen. When you use a separate monitor with the laptop, Links 2003 runs properly. For more information about this behavior, contact S3 or Toshiba.
  • When you try to use an S3 video adapter, you may see strange textures when Links 2003 renders in-between screens. This behavior does not affect game play. To resolve this issue, contact S3 or Toshiba for the latest video drivers.

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3DFX Voodoo

If your computer uses a video adapter that is based on the Voodoo chipset, you may receive the following error message when you start Links 2003:

Stop: Failed (0X80004001 - Winerr_Not implemented)- BLT (DEST=0x84CFB0FC at 0,0) (800x600), SRC=0x846cfbb80 at 0,0 (800x600) flags: )

This behavior can occur if the drivers for your video adapter are outdated. To resolve this behavior, install the latest video driver that is available for your video adapter. Video drivers for Voodoo video adapters are available from the following Voodoo Web site:

Voodoo 3


When you try to start Links 2003 on a Windows 98-based computer, Links 2003 may stop responding. To resolve this issue, obtain and install the latest 3DFX driver.

Voodoo 3 3000


When you try to use a Voodoo 3 3000 video adapter with Windows 98 Second Edition, you may see graphical damage on the upper portion of screen. To resolve this issue, obtain and install the most recent drivers.

Voodoo Banshee


The Voodoo Banshee chip set does not work with Links 2003 on Windows 98 Second Edition.

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Trident

Trident CyberBlade XP
  • When you try to use the Trident CyberBlade XP 16 MB video adapter with Windows 2000, the mouse cursor may redraw repeatedly on the pre-game interface. Contact Trident for more information about this behavior.
  • When you try to use the Trident CyberBlade XP 16 MB video adapter with Windows 2000, the cameras may render all black. To resolve this issue, contact Trident for more information about this behavior.
  • When you try to use the Trident CyberBlade XP video adapter with Windows 2000, some or all of the on-screen gauges and displays may flash when you move the pointer. To resolve this issue, contact Trident for more information about this behavior.
  • When you try to use the Trident CyberBlade XP 16 MB video adapter with Windows 2000 or Windows XP, the pointer may be redrawn repeatedly on the pre-game interface. Also, the pointer may disappear. This behavior may occur if you have incompatible video adapter drivers. To resolve this issue, contact your computer manufacturer to download and install the latest video adapter drivers. For more information about this behavior, contact Trident.


If the latest video drivers are installed on your computer but the behavior continues to occur, switch to Windowed Mode to work around this behavior. To switch to Windowed Mode, start Links 2003, and then press ALT+ENTER.

  • When you try to use the Trident CyberBlade XP 16 MB video adapter with Windows 2000, the cameras may render all black. To resolve this issue, contact Trident for more information about this behavior. To work around this behavior, switch to Windowed Mode. To switch to Windowed Mode, press ALT+ENTER.
  • When you try to use the Trident CyberBlade XP video adapter with Windows 2000, some or all the on-screen gauges and displays may flash when you move the pointer. To resolve this behavior, contact Trident for more information. To work around this issue, switch to Windowed Mode. To switch to Windowed Mode, press ALT+ENTER.

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Other Video Adapters

SiS 315


When you try to use the retail-released version of drivers for your SiS 315 video adapter with Windows XP, the golfer shadow may not appear. To resolve this issue, obtain and install the most recent drivers.

SIS 650/651/740


When you start Links 2003, you may receive the following error message:

STOP: Could not create restore surface.

To resolve this issue, follow these steps:

  1. Visit the following Microsoft Web site to download and install the Links 2003 update: Note To download the Links 2003 Update version 1.02 from this Web site, type Links 2003 in the Keywords box under Search for a Download, and then click Go. If the issue continues to occur, go to step 2.
  2. Obtain and install the latest video drivers for your video adapter. For more information, visit the following SIS Web site: If the issue continues to occur, you may have to replace your video adapter.
Tecra 8200


When you try to use the Tecra 8200 video adapter, you may see graphical damage with the polygonal golfer. To resolve this issue, obtain and install the most recent drivers.

IBM Net Vista 6840-P2U


When you try to use the IBM Net Vista 6840-P2U video adapter, the main menu appears transparent. To resolve this issue, download and install the latest video drivers.

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REFERENCES

For information about how to contact video adapter manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and software vendor contact information, A-K

60781 Hardware and software vendor contact information, L-P

60782 Hardware and software vendor contact information, Q-Z


Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
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Additional query words: setup installation display video

Keywords: kbsetup kbhardware kbdisplay kbenv kbinfo kbui KB329821