Article ID: 329184
Article Last Modified on 4/24/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 3
- Microsoft Windows 2000 Service Pack 3
- Microsoft Windows 2000 Advanced Server
This article was previously published under Q329184
For a Windows Vista version of this article, see the following Microsoft Knowledge Base article:
933442 A USB composite device does not work after you disable and then enable the device in Device Manager on a computer that is running Windows Vista
For a Microsoft Windows XP version of this article, see the following Microsoft Knowledge Base article:
310123 Explanation of error codes generated by Device Manager in Microsoft Windows XP Professional
SYMPTOMS
When you remove a USB hub from your computer, you may receive the following error message:
This symptom occurs if the USB hub has multiple USB devices connected to it when you disconnect the hub from your computer.
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows Server 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Date Time Version Size File name ---------------------------------------------------- 11-OCT-2002 09:33 5.0.2195.6087 32,848 Uhcd.sys
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
MORE INFORMATION
For more information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
Keywords: kberrmsg kbbug kbfix kbwin2000presp4fix kbqfe kbwin2ksp4fix kbhotfixserver KB329184