Article ID: 328991
Article Last Modified on 2/1/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Service Pack 3
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Service Pack 3
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
This article was previously published under Q328991
SYMPTOMS
If you use a Group Policy object (GPO) to set logon scripts, the logon scripts do not run when a slow link is detected. This behavior occurs even if you perform the following procedure:
- Enable the Scripts Policy Processing policy setting. This policy setting has three options:
- Allow processing across a slow network connection
- Do not apply during periodic background processing
- Process even if the Group Policy objects have not changed
- You click to select the Allow processing across a slow network connection check box.
CAUSE
The client side extension (Gptext.dll) uses the following two internal flags to decide to run the script:
- The slow link flag
- The link transition flag
During the first logon, the extension's DLL entry routine (ProcessScriptsGroupPolicy) is called and these two flags are passed. If both flags are set, this routine quits without running the logon scripts. During the second logon, the extension's DLL entry routine may not be called because the GPO has not been changed since the first logon. Therefore, the following registry key is still not set:
HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\System\Scripts\Logon
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name --------------------------------------------------------- 24-Sep-2002 16:43 5.0.2195.6069 118,032 Gptext.dll
WORKAROUND
As a partial workaround, you can enable Scripts Policy Processing and then click to select the Process even if the Group Policy objects have not been changed check box. However, if you perform this workaround, two issues occur:
- The script is not run during the initial logon (the first time that the user logs on to a specific computer).
- The script is not run the first time that the link is detected as slow. Additionally, the script is not run after the first transition (from high link to slow link). However, after this transition (if the link is detected continuously as slow), the script always runs.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
MORE INFORMATION
Important To make sure that the logon script runs, enable the Scripts Policy Processing policy setting, and then click to select the following check boxes:
- Allow processing across a slow network connection
- Process even if the Group Policy objects have not been changed
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
Additional query words: logon script gpo slow network gptext
Keywords: kbbug kbfix kbwin2000presp4fix kbqfe kbwin2ksp4fix kbhotfixserver KB328991
