Article ID: 328725
Article Last Modified on 2/28/2007
APPLIES TO
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Server
This article was previously published under Q328725
SYMPTOMS
When you try to reinstall Windows 2000 through the Remote Installation Service (RIS), you may notice that the operating system is unexpectedly installed to a new account that was created during installation.
CAUSE
This behavior may occur if the RIS server uses Windows 2000 service pack 3 (SP3), and your domain controller uses Windows 2000 service pack 2 (SP2).
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name Platform
-------------------------------------------------------------------
09-Jun-2002 12:39 5.0.2195.6050 93,968 Binlsvc.dll x86
STATUS
Microsoft has confirmed that this is a problem in Microsoft Windows 2000. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
MORE INFORMATION
When you use RIS to install a client, Binlsvc (which is a component of RIS) creates the Machine Account object (MAO). When this occurs, the client Universally Unique Identifier (UUID) (a 32-character number in the Pre-Boot execution [PXE] read-only memory [ROM]) is added to the MAO, identifying it as a managed computer account. This way, if the client is ever reinstalled or re-imaged it will use the same computer account and receive the same computer name.
Keywords: kbhotfixserver kbqfe kbqfe kbwin2ksp4fix kbsetup kbbug kbfix KB328725
